Technical Support Specialist

3 weeks ago


Oxford, United Kingdom Expert Employment Full time

Reference:
1674

**Job Type**:
Permanent

Industry:
Technology

**Location**:
Oxford

A global engineering and animation company is seeking a Senior Product Manager to communicate value propositions for their cutting-edge technology products. The Senior Product Manager will be responsible for liaising between engineering teams and commercial teams.

Key job responsibilities:
create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software
test new software and hardware to quality assure the company products for release
assist the Sales team by developing effective demonstrations to prospective clientele

Customer Software Support skills:
Able to undertake domestic and international travel
Excellent presentation skills
Self-motivated and resourceful in finding solutions by working with others

**Experience**:
Knowledge of one or more of the following: MATLAB, Python, Visual3D, Labview
Experience of creating video or tutorial content
Familiarity with Unreal Engine and/or Unity


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