Membership Support Officer

2 weeks ago

Liverpool, United Kingdom Women's Aid Federation England Full time

Job description

Membership Support Officer

**Location**: Remote (UK based) with some travel required

**Salary**: £29,450 (grade 3) (plus Inner London Weighting of £3,483.94, if eligible)

**Length of contract**:12 months fixed term contract

**Hours per week**:37

**Closing date**:22nd July 2024

**Who are Women’s Aid?**

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

**Purpose of the Membership Support Officer role**:
Through innovative and creative strategies, engage with members to support and anticipate their needs across all platforms - website, inbox, events, forums and online engagement. The Membership Support Officer will strengthen the relevance and value perception of WAFE with the primary aim of supporting team collaboration.

**Key duties and responsibilities of the Membership Support Officer**:

- Set up and maintain office administrative systems, processes, operating procedures and files to ensure relevant information on members are up to date and accurate
- General administrative duties to support the Membership Services such as managing calendars, updating distribution lists, development of documentation, coordinating annual renewals and supporting cross-team projects and meetings.
- To be a central point of contact for members and other organisations/individuals requesting and receiving support from Women’s Aid
- Plan and coordinate events such a regional meetings, coffee mornings and trustee networking meetings
- Working cross departmentally to gather data and information, coordinate press releases, public comms and workshops for members etc.
- Support the National Quality Standards accreditation process through note-taking and recording outcomes, actions and decisions.

**What we are looking for in our Membership Support Officer**:

- Good understanding of the experience and needs of women and children affected by domestic and sexual violence - as well as the importance of intersectionality and the impact of oppression.
- Knowledge of CMS & CRM technologies
- Experience of collating, inputting and analysing data, report writing and briefings for a variety of audiences
- Good understanding of the role of specialist services, Imkaan and Women’s Aid membership bodies.
- Excellent verbal, written communication and computer literacy skills
- Ability to work on own initiative to meet objectives and to plan and delivery projects within a set timeframe and complex environment.

**Benefits of joining us as our Membership Support Officer include**:

- **Generous Annual Leave**: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- **Valuable Pension Benefits**: a generous 7% employer contribution.
- **Flexible Working**: remote working, a generous TOIL scheme, and family-friendly policies
- **Wellness and Support**: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- **Making a Genuine Difference**: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

**How to apply?**

**NB**:

- All posts, including remote posts, must be based in the UK.
- **Women’s Aid is committed to quality, equality, and valuing diversity.** Applications are particularly welcome from Black and minoritised women.

  • Membership Administrator

    3 weeks ago

    Liverpool, United Kingdom Royal College of Physicians Full time

    **Job title**: Membership administrator **Contract type**: Permanent **Salary**:Grade 3, £21,652 - £23,272. Appointments for this role will generally be made at £22,731, depending on skills and experience. _Please note, for internal applicants the salary will be reflected by pay and award policy_ **Working arrangements**: Standard working hours between...

  • Membership Administrator

    3 weeks ago

    Liverpool, United Kingdom Royal College of Physicians Full time

    **Job title**: Membership administrator **Contract type**: Permanent **Salary**:Grade 3, £21,652 - £23,272. Appointments for this role will generally be made at £22,731, depending on skills and experience. _Please note, for internal applicants the salary will be reflected by pay and award policy_ **Working arrangements**: Standard working hours between...

  • Governance Manager

    1 month ago

    Liverpool, United Kingdom Membership Bespoke Full time

    Interim Governance & Executive AssistantMembership BodyFully RemoteHourly Rate £20-£256 Months Contract, 35 Hour Week or would consider part timeOur client a well-respected and reputable professional membership body based in the East Midlands is currently looking for an Interim Governance & Executive AssistantThe role of Interim Governance & Executive...

  • Event Coordinator

    1 month ago

    Liverpool, United Kingdom Membership Bespoke Full time

    Events CoordinatorInternational Membership BodyPermanentSalary £30K – £34K Start date - ASAPOur client a well-recognised professional membership body with a membership body based in the UK and internationally, is currently recruiting for an Events Coordinator. The client, a membership organisation, is dedicated to ensuring that their membership body is...

  • Event Coordinator

    4 weeks ago

    Liverpool, United Kingdom Membership Bespoke Full time

    Events CoordinatorInternational Membership BodyPermanentSalary £30K – £34K Start date - ASAPOur client a well-recognised professional membership body with a membership body based in the UK and internationally, is currently recruiting for an Events Coordinator. The client, a membership organisation, is dedicated to ensuring that their membership body is...

  • Mobile Support Security Officer- Relief

    3 weeks ago

    Liverpool, United Kingdom Carlisle Support Services Full time

    Do you have experience in security within retail? Do you want to work for one of the UK's fastest growing security companies in one of the best paid retail security jobs available? If so we have a role available working in partnership with Tesco. This role will be to cover pre planned holidays, blowouts, or any organised operations/protests You will be...

  • Head of Membership

    3 weeks ago

    Liverpool, United Kingdom The Webinar Vet Full time

    The Webinar Vet is a leading provider of digital educational in the field of veterinary medicine. Our mission is to empower veterinary teams to have extraordinary careers. Through our innovative online platform, we offer a wide range of webinars, courses, and digital membership packages tailored to the needs of our global community. **Responsibilities**: -...

  • Support Officer

    3 weeks ago

    Liverpool, United Kingdom Bardwood Support Services Limited Full time

    About the roleTitle – Support OfficerPay Rate – 12.15Location – F2JX+9X LiverpoolShift Timings – 40 Hrs per Week, need to be flexible throughout the week.You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.What will you get in...

  • Membership Sales Coordinator

    2 weeks ago

    Liverpool, Liverpool, United Kingdom ReCulture Full time

    Head of Membership Sales at Digital Education CompanyOur client is an exciting digital education/e-learning scale-up operating in the medical industry. They offer a variety of webinars, courses, and digital membership packages through their innovative online platform to cater to the needs of their global community.Due to ongoing success and ambitious plans,...

  • Membership Experience Host

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Everlast Gyms Full time

    Membership Experience Host - Everlast Gyms - LiverpoolCompany DescriptionEverlast Gyms...In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.Elevation is a part of our core, matching...

  • Support Worker

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Glenelg Support Limited Full time

    Looking for a role that could really make a difference to someone's life?Responsibilities Supporting individuals to increase independent living skills around the home (cleaning, cooking, personal care, laundry/ironing, budgeting/paying bills, meal planning/shopping) Supporting individuals to arrange & attend all appointments in line with health and housing...

  • Support Officer

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Homes England Full time

    Support Officer - Operations:Application Closing Date - 18/06/2024 at 23:59Our Coventry office will be relocating to 3 Area Central, Birmingham, B1 2AX in September 2024***: A bit about the role:Working in the Operations team alongside other Officers, Managers and Senior Managers you will support the operational delivery of the programme by providing first...

  • Security Officer

    4 weeks ago

    Liverpool, United Kingdom Carlisle Support Services Full time

    **Do you have experience in security? Can you commit to a minimum of one shift a week? If so, come and work for one of the UK's fastest growing security companies in one of the best paid retail security jobs available with immediate start. You will be part of our Security Team, supporting stores across Liverpool and surrounding areas. This role covers the...

  • Support Worker

    3 weeks ago

    Liverpool, United Kingdom Glenelg Support Limited Full time

    Looking for a role that could really make a difference to someone’s life? **Responsibilities** - Supporting individuals to increase independent living skills around the home (cleaning, cooking, personal care, laundry/ironing, budgeting/paying bills, meal planning/shopping) - Supporting individuals to arrange & attend all appointments in line with health...

  • Support Worker

    2 weeks ago

    Liverpool, United Kingdom Glenelg Support Limited Full time

    Looking for a role that could really make a difference to someone’s life? Glenelg are seeking outstanding individuals to deliver care in supported living services in Croxteth Park, Liverpool. Drivers essential. **Responsibilities** - Supporting individuals to increase independent living skills around the home (cleaning, cooking, personal care,...

  • Head of Membership Sales

    3 weeks ago

    Liverpool, United Kingdom ReCulture Full time

    Our client is an exciting digital education/ e-learning scale-up working in the medical indsutry. Through their innovative online platform they offer a wide range of webinars, courses, and digital membership packages tailored to the needs of their global community. Please double check you have the right level of experience and qualifications by reading the...

  • Head of Membership Sales

    4 weeks ago

    Liverpool, United Kingdom ReCulture Full time

    Our client is an exciting digital education/ e-learning scale-up working in the medical indsutry. Through their innovative online platform they offer a wide range of webinars, courses, and digital membership packages tailored to the needs of their global community. Due to their continued success and ambitious plans they are looking for a Head of Membership...

  • Head of Membership Sales

    4 weeks ago

    Liverpool, United Kingdom ReCulture Full time

    Our client is an exciting digital education/ e-learning scale-up working in the medical indsutry. Through their innovative online platform they offer a wide range of webinars, courses, and digital membership packages tailored to the needs of their global community. Due to their continued success and ambitious plans they are looking for a Head of Membership...

  • Head of Membership Sales

    4 weeks ago

    Liverpool, United Kingdom ReCulture Full time

    Our client is an exciting digital education/ e-learning scale-up working in the medical indsutry. Through their innovative online platform they offer a wide range of webinars, courses, and digital membership packages tailored to the needs of their global community. Due to their continued success and ambitious plans they are looking for a Head of Membership...

  • Head of Membership Sales

    4 weeks ago

    Liverpool, United Kingdom ReCulture Full time

    Our client is an exciting digital education/ e-learning scale-up working in the medical indsutry. Through their innovative online platform they offer a wide range of webinars, courses, and digital membership packages tailored to the needs of their global community. Due to their continued success and ambitious plans they are looking for a Head of Membership...