Support Officer

2 weeks ago


Liverpool, Liverpool, United Kingdom Homes England Full time

Support Officer - Operations:

Application Closing Date - 18/06/2024 at 23:59

Our Coventry office will be relocating to 3 Area Central, Birmingham, B1 2AX in September 2024

***:
A bit about the role
:


Working in the Operations team alongside other Officers, Managers and Senior Managers you will support the operational delivery of the programme by providing first class support to applicants.

You will build your knowledge of systems and process quickly in order to provide quality advice and help bring buildings which have a cladding safety issue into the scheme at pace.

You will use data to target applicants who are not progressing their remediation projects in line with expected timeframes, gathering in intelligence to enable escalation when needed.


As well as building relationships within the Operations and wider CSS team you will liaise closely with the service administrator who deliver the frontline processes in order to achieve the best outcomes for leaseholder residents.


A bit about you:


Utilising your commitment to deliver excellent customer service, you will support with a variety of queries around more complex remediation projects, providing efficient applicant support to keep things on track.

You are happy working in a role where the tasks vary and where pace is critical to our success. You will have a good eye for detail, building a good understanding of when to escalate.


You will enjoy interacting with third parties, such as applicants, gathering in important data and feedback to help us manage our programme and funding.

You will enjoy working in an innovative and engaging way, using your people skills to negotiate and persuade, where appropriate.


You will have a positive outlook, enjoy learning and want to help Applicants to the Cladding Safety Scheme get their buildings fixed for the benefit of their residents.


You will be comfortable using a range of IT systems, able to pick up the how through basic training and self-reference to user guides.

You will be confident in using Microsoft tools such as Outlook and Excel to maximise your productivity.

Who are we?:

Homes England :
The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people's lives.

As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.


How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations.

We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future.

And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.


Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.


What we offer
:

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you.

Internal applicants:

please note that if you are successful, the salary you are offered will be in accordance with our pay controls and pay policy.

You can find these on the recruitment pages of the intranet.


If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names.


Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.


If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go.

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model.

Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.



  • Liverpool, Liverpool, United Kingdom A.P. Eagers Limited Full time

    Administration & Office Support Jobs in All Australia Suggestions will appear below the field as you type Administration & Office Support Suggestions will appear below the field as you type Administration & Office Support Work for Australia's largest automotive retailer with excellent benefits Outstanding career progression opportunities West-Star...


  • Liverpool, Liverpool, United Kingdom Carlisle Support Services Full time

    Carlisle Support Services have opportunities for immediate vacancies for Revenue Enforcement Officers who are able to work in Liverpool and the surrounding areas.- Shift pattern:_This will vary between early shifts and lates. Applicants must also be available to work weekends (Sat & Sun) on a rolling pattern.As an ambassador for both Carlisle Support...


  • Liverpool, Liverpool, United Kingdom A.P. Eagers Limited Full time

    Administration & Office Support Jobs in All Australia Suggestions will appear below the field as you type Show classification list. Show classification list. Administration & Office Support Where Suggestions will appear below the field as you type subClassification: Administrative Assistants classification: Administration & Office Support Work for...


  • Liverpool, Liverpool, United Kingdom Slflawyers Full time

    SLF Lawyers Administration & Office Support Jobs in All Australia Suggestions will appear below the field as you type Show classification list. Show classification list. Administration & Office Support Where Suggestions will appear below the field as you type subClassification: Administrative Assistants classification: Administration & Office Support...


  • Liverpool, Liverpool, United Kingdom University of Liverpool Full time

    The Digital Support Officer, based in the Careers and Employability Team at the University of Liverpool, will be responsible for assisting in the development and day-to-day administration of digital employability enhancing tools for students. The primary focus of this role is to support the Digital Officer in scaling the use of digital employability tools...


  • Liverpool, Liverpool, United Kingdom Mainstream Fleet Services Full time

    Business Support Officer ( grade 4)LiverpoolMon to Fri 9am to 5.30pmSalary 26-30k per annum plus holiday payLocal Authority are looking to recruit three Business Support Officer to join the Quality Assurance & Safeguarding Business Support Team, Children and Young People's Services. This is initially for 3 monthsThe successful post holder will be required to...


  • Liverpool, Liverpool, United Kingdom Mainstream Fleet Services Full time

    Job Title: Interim Project Support Officer - Finance Improvement Programme (FIP)Liverpool£16.84 per hour plus holiday pay35 hours per week ( Mon to Fri )***Overview: 2 Posts 6 months Sits within the Corporate Programme Management Office (PMO) reporting to the Head of the Programme Management Office but working directly to the Finance Improvement Programme's...


  • Liverpool, Liverpool, United Kingdom Environment Agency Full time

    Number of jobs available 1- - Region 1- North West City/Town 1 Liverpool Building/Site 1 Various Grade 1 Staff Grade Post Type 1 Permanent Working Pattern 1 Full Time Role Type 1 Administration / Corporate Support Salary Minimum 1 £27,24 Job description 1 We have a fantastic opportunity for an experienced and motivated Technical Support Officer to join our...


  • Liverpool, Liverpool, United Kingdom Novax Recruitment Ltd Full time

    Business Support OfficerContractLiverpool3 months£14 per hourNovax Recruitment is actively seeking a Business Support Officer based in Liverpool. This is a temporary contract working full time hours, with a possibility of hybrid working.Responsibilities include: To maintain appropriate, up to date and accurate records on relevant systems To provide regular...


  • Liverpool, Liverpool, United Kingdom Colbern Limited Full time

    Business Support OfficerBootleContract£10.42 per hourOur client is looking for an experienced Business Support Officer.The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings,...


  • Liverpool, Liverpool, United Kingdom Colbern Limited Full time

    NCDBusiness Support OfficerBootle, Merseyside, Liverpool, SeftonContract£11.49 per hourOur client is looking for an experienced Business Support Officer.The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a...


  • Liverpool, Liverpool, United Kingdom Essential Employment Full time

    Administration Support Officer based in Liverpool and the rate is £11.82ph PAYEThis is a full time role working on a temporary contract.Employer Reference: RQ802558Administration support officer required to provide a flexible high quality admin support service to a social workerThey will: To maintain appropriate, up to date and accurate electronic records...


  • Liverpool, Liverpool, United Kingdom Imagine Independence Full time

    2 temporary fixed-term (6 months) posts (with the possibility for further extension, or being made permanent)Hours: 37.5 hours per week (Mon-Fri, 9am-5pm)Job Reference: 24/57Salary: £24,500 per annum Based in: Liverpool officeThe postholders will be based at our Hope Street Office in Liverpool, with an expectation of infrequent travel to our locations...


  • Liverpool, Liverpool, United Kingdom Liverpool Womens NHS Foundation Trust Full time

    The Governance Support Officer will be a member of the Corporate Governance Team and will support the team in its administrative responsibilities including management of data within the incident reporting system, production of reports and uploading information as appropriate to external sites in accordance with statutory and mandatory requirement. In...


  • Liverpool, Liverpool, United Kingdom NCG (New College Group) Full time

    Connecting the World through EnglishJOB PURPOSEORGANISATIONAL RELATIONSHIPPart of the Student Support Team, the Student Support Officers are based at the front desk and report directly to the Student Support Manager. The responsibilities below are shared between the Student Support Officers and the Student Support Manager may complete some responsibilities....


  • Liverpool, Liverpool, United Kingdom Essential Employment Full time

    Business Support Officer needed in Liverpool £11.45ph PAYE - Reference: RQ805934**This is a Full time role on a temporary basis.**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.


  • Liverpool, Liverpool, United Kingdom University of Liverpool Full time

    The Research Support Office provides central expertise to academics wishing to engage with external research funding. You should have a pro-active and customer-orientated approach with the ability to support a large and complex research grants portfolio. In return, you will be provided with a challenging and rewarding role that offers much potential for...


  • Liverpool, Liverpool, United Kingdom Colbern Limited Full time

    NCDBusiness Support OfficerLiverpoolContract£11.82 per hourOur client is looking for an experienced Business Support Officer.To maintain appropriate, up to date and accurate electronic records on relevantsystemsTo perform support duties related to the processing of information, progress chasing ofdocumentation and recordingTo liaise with internal and...


  • Liverpool, Liverpool, United Kingdom Liverpool Women's NHS Foundation Trust Full time

    Liverpool Women's Hospital NHS Trust is looking for a motivated and enthusiastic Bereavement Support Officer to join our Honeysuckle Bereavement Team on a 12 month fixed term contract. To support The Honeysuckle Team in the delivery of a proactive and effective patient and family focused bereavement service. To be a point of contact for patients, families...


  • Liverpool, Liverpool, United Kingdom Liverpool City Combined Authority Full time

    £12.71- per hour- Cunard Building, Liverpool, L2 2BSAdmin,Fixed-TermRole:Who You Are You are an experienced Business Support Officer with strong organizational and administrative skills. You should have experience in arranging meetings, preparing agendas, and taking accurate minutes. You should be versed in producing a range of reports and data, and be...