Technical Assistant

4 weeks ago

Belfast, United Kingdom GM Marketing LTD Full time

GM Marketing Ltd one of Northern Irelands significant brand builders supporting Tilda, Hipp and Fox’s has recently acquired Favourit Foods Ltd.

Favourit Foods is a long-established respected supplier of herbs, spices and food ingredients. Our customers belong to all sectors of the food industry and include large manufacturing companies, major retailers, wholesalers and food service.

Our company philosophy is based on the traditional concept of providing high quality and reliable products at affordable prices. The company goal is to be the best, by dedicating our total resources to supplying products and services which meet the needs of our customers.

**Job Summary**:
To work along side the Technical Manager to ensure that Food Safety, Quality, Legality and customer requirements are always maintained for both Favourit Foods and GM Marketing.

**DUTIES & RESPONSIBILITIES**:

- Assisting the Technical Manager with Preparation for SALSA and Organic audits.
- Ensure Compliance with all company policies in relation to food safety, quality & legality
- Organoleptic testing carried out and recorded for products, at goods in and from start to end of shelf life.
- Collect product samples for microbiological analysis and shelf-life assessment.
- To compile, check and approve product specifications.
- Completion of customer specifications and questionnaires.
- Investigate to find potential root cause of customer/consumer complaints and close of out of complaints.
- Carrying out Internal audits including weekly and monthly checks of hygiene and fabrication and monitoring the corrective actions required.
- Auditing of CCPs, hygiene, good manufacturing, and cleaning practices on the production floor.
- Ensure production and quality records are accurate and maintained.
- Put in place appropriate corrective and preventative actions in the event of a non-conformance arising.
- Communicating with suppliers to ensure all raw materials, ingredients & packaging are supplied to the standards required by the company.
- Ensure traceability is maintained from intake to final product.
- Training of production operatives on the requirements of the quality management system.
- Address any technical issues raised internally.

**The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties necessary to fulfil the demands of the role.**

**Professional Requirements**:
**Essential Criteria**:

- Previous food industry background - ideally food manufacturing, regulatory or quality assurance or graduate with relevant degree.
- Formal Food Hygiene/Science/Regulatory Qualification or Degree or Previous Food Industry Experience
- Excellent leadership skills with ability to manage a variety of cross functional team members.
- Fluent in English with excellent communication skills across a variety of media - verbal & written.
- Competent in problem solving, team building, planning and decision making.
- Commercially and financially aware.
- Good planning, organizational and time management skills.
- Fundamental understanding of the product and manufacturing development process.
- Passion for delivering excellent customer service.
- Good general computer skills including the MS Office suite of tools

**Desirable Criteria**
- Intermediate HACCP (Level 3) - preferable, but not essential
- Intermediate Food Hygiene Certificate (Level 3)
- Internal Auditing qualification

**Skills & Abilities**:

- Excellent interpersonal skills and written and oral communication skills to enable the development of highly effective internal and external partnerships.
- Excellent presentations skills.
- A team player that is action-orientated, persistent and results driven.
- A solid planner with exceptional organisation and time management skills.
- A confident and commercially aware person who is consistently reliable in delivery.
- A strong negotiator with a highly developed influencing style and comfortable with constructively challenging and being challenged.
- Demonstrates strategic thinking, integrity, resilience, and energy to thrive in an extremely fast-paced environment.
- A high degree of learning agility and emotional intelligence.
- Ability to add value, reduce costs and make business improvements.
- Computer literate, to include advanced Excel skills.
- Analytical, numerically astute with strong proven problem-solving abilities.
- Keen attention to detail and accuracy.

**Behaviours**:

- Recognition that ‘attitude’ is key to success, consisting of openness, confidence, enthusiasm, and a strong work ethic.
- Speaks with passion and knowledge about our Company.
- Demonstrates pride in who we are and what we do.
- Takes commitments seriously and does what they say they will do.
- Seizes opportunities to adapt and grow quickly.
- Is open to personal learning and development continually improving

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