Nhsbsa Customer Contact Advisor

The Contact Centre handles customer enquiries across a variety of media methods with advisors supported to become multi skilled and able to handle multiple workstreams. The post holder will work as part of a team to provide excellent inbound customer service to customers. The post holder will be supported to gain and manage a diverse portfolio of workstreams...

If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. We provide a great place...

If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. We provide a great place...

If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for advisors to work at our award-winning Customer Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. What do we...

**In this role, you are accountable for**: Responsible for answering a diverse range of external and internal customer enquiries, which can be sensitive in nature, using a variety of media methods promptly within agreed performance, quality and other service level agreements. Provides a flexible service to all NHSBSA customers with emphasis on customer...

If you are self-motivated, enjoy working in a customer focused environment and can manage a diverse workload, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for several colleagues to join our team of Processing and Customer Advisors on a permanent basis. If you enjoy working independently and are confident in...

If you are self-motivated, enjoy working in a customer focused environment and can manage a diverse workload, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for several colleagues to join our team of Processing and Customer Advisors on a permanent basis. If you enjoy working independently and are confident in...

If you are self-motivated, enjoy working in a customer focused environment and can manage a diverse workload, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for several colleagues to join our team of Processing and Customer Advisors on a permanent basis. If you enjoy working independently and are confident in...

If you have good communication skills and enjoy talking to people, we have the opportunity for you! We are looking for Apprentice Customer Service Advisors to work at our award-winning Contact Centre. This role is the perfect stepping-stone into a rewarding career where you can make a difference to the lives of NHS employees, patients, and the public. What...

We are excited to offer the opportunity to bring on board a Customer Insight Lead within the Customer Insight team working in a hybrid way. The work of Customer Insight Team is varied, as are the audiences we conduct research with. The team supports the organisation and stakeholders by providing readily accessible, accurate and relevant customer insight upon...

**Job purpose**: The Talent Acquisition team provides supports the organisation to attract the best talent to the NHSBSA, enable our existing colleagues to progress their careers, and help build and influence our employer brand. As a Talent Acquisition Advisor, you will support the Talent Acquisition Manager in providing an innovative talent acquisition...

The Head of Business Innovation & Customer Experience is a key member of the Directorate Leadership Team. They will have responsibility forleading, overseeing and driving the delivery of NHSBSA Business Innovation Lab, the Customer Experience Strategy and framework as well as supporting both internal and external programmes of work. Benefits identification...

An exciting opportunity has arisen for a Senior HR Advisor to join the HR Shared Services Team here at the NHS Business Services Authority on a Permanent basis. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working...

**In this role, you are accountable for**: Specialist skills Understanding the NHSBSAs need for Customer Insight (CI) and how it can be used to make decisions and improve services. Developing Customer Insight solutions which are effective to support the NHSBSAs customer and data centricity ambitions and are strategically aligned with the NHSBSA Strategic...

Job summary Join our Environment and Sustainability Team at NHSBSA as an Environment Advisor. This role offers an exciting opportunity for a motivated individual to support the development and delivery of the NHSBSA Environment Strategy and action plan. You will lead on key aspects including the maintenance and enhancement of our organisation-wide...

Want to make a difference through driving and leading our Customer Experience and Business Innovation team and function across the NHS Business Services Authority, then we would really like to hear from you. This is an exciting opportunity for someone who has a proven track record of leading customer experience and business innovation initiatives to join our...

Job summary An exciting opportunity has arisen for an HR Advisor to join the People Team at the NHS Business Services Authority. We have ambitious future plans for delivery, and our people are the key to us achieving these goals. We want our people to have the best colleague experiences, to be a great place to work and be an employer of choice. Our...

OTE: GBP £30,000.00/Yr. Overview: **Contact Centre Advisor** **Lookers Customer Contact Centre - Newcastle** **Salary: £22,000 Basic - OTE £30,000 uncapped **+ **excellent benefits** **Hours: Monday to Sunday (40 hours per week on a rota basis)** The role is 5 days/40hrs per week with fixed rotational shift patterns set well in advance so you have...

Job overview An exciting opportunity has arisen for an HR Advisor to join the People Team here at the NHS Business Services Authority. We have ambitious future plans for delivery, and our people are the key to us achieving these goals. We want our people to have the best colleague experiences and to experience a great place to work, where they can be their...

Here in the Talent Acquisition team, we are passionate about our people. We support the attraction of the best talent to the NHS Business Services Authority, enable our colleagues to progress their careers, and help to build and influence our employer brand. Supporting the Talent Acquisition Manager, you will develop solutions that allow our organisation to...