Safeguarding Administrator

2 weeks ago


Bournemouth, United Kingdom Shore Medical Group Full time

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GP’s, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

- Lilliput Surgery
- Poole Road Medical Centre
- Wessex Road Surgery
- Heatherview Medical Centre
- Fernside Surgery
- Parkstone Tower Practice

Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.

We are seeking an experienced Safeguarding Administrator to provide a high-quality administrative service to the GPs across Shore Medical, at our Poole Road Medical Centre in, Dorset on a permanent, part-time or full-time basis.

**Job responsibilities**:

- To provide a high-quality safeguarding administration service to the practice and its patients.
- Processing relevant safeguarding paperwork.
- Coding information into the practice clinical system.
- Scanning and assigning incoming safeguarding documents.
- Update patient records in a timely and accurate manner.
- Keep GPs informed of updates as necessary.
- Liaising with healthcare professionals, staff members, patients, solicitors and other external organisations to assist with the resolution and administration of queries.
- To help develop new ways of processing incoming safeguarding paperwork and correspondence, including coding.
- Answering the telephone and assisting receptionists with queries as required.
- To work confidentially at all times.
- To undertake additional tasks as required by the line manager or GP Partners.
- Running practice safeguarding audit reports.

This list is not exhaustive

**EDUCATION/EXPERIENCE**:

- Proven administration experience in a GP/NHS department environment would be highly desirable.
- Have or be willing to work towards becoming level 3 safeguarding trained.
- Educated to high standard of GCSE in Maths, English language
- Strong IT skills in MS Word, Excel and Outlook. Knowledge of SystmOne is desirable.
- To have tact and diplomacy in direct and indirect emotional circumstances
- Knowledge of the NHS an advantage
- Able to get on with others and be a team-player in a sometimes, pressurised and time-sensitive environment
- Be able to demonstrate commitment to equal opportunities and diversity

**We offer**:

- Competitive salary
- Friendly and supportive working environment
- Continuous CPD
- NHS Pension Scheme with Life Insurance
- Competitive holiday entitlement scheme
- Cycle to work scheme

**Equal Opportunity**

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

**Asylum and Immigration Act 1996**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 27-37.5 per week

**Salary**: £11.02 per hour

**Benefits**:

- Company events
- Cycle to work scheme
- Sick pay

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: SA/PRMC 18.04.2023



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