Lettings Progressor

2 weeks ago

London, United Kingdom LiFE Residential Full time

At LiFE Residential, we are committed to delivering exceptional service in the real estate sector. We pride ourselves on our professionalism, teamwork, and dedication to exceeding our clients' expectations. As part of our dynamic team, you'll have the opportunity to grow your skills, contribute to our success, and make a difference in the lives of our clients.

**Key Responsibilities**:

- Manage the end-to-end progression of rental offers, addressing any issues to ensure efficient deal completion.
- Guide prospective tenants through the lettings process, providing information on procedures, referencing, and tenancy agreements.
- Complete referencing, prepare tenancy agreements, and handle all related documentation accurately.
- Ensure compliance with regulatory requirements, including conducting right to rent checks, verifying safety certificates, deposit registration, establishing licensing requirements and reviewing landlord/tenant documents.
- Understanding of rent protection and legal eviction insurance cover, including setting up of policies
- Maintain database integrity by uploading relevant documentation and utilizing administration reports for day-to-day management and compliance.
- Coordinate property readiness for new tenancies, including arranging cleanings and inventories
- Completing utility notifications to ensure accurate billing during void periods and other necessary arrangements
- Assist with customer, client, and supplier enquiries, providing exceptional service and support.
- Identify process inefficiencies and suggest improvements to enhance operational effectiveness.
- Handling change of tenancy requests and processing mid-term amendments, where possible
- Continuously maintain up-to-date right to rent documentation on the system for all ongoing tenancies

**Skills Required**:

- Commitment to delivering exceptional customer service.
- Strong verbal and written communication skills.
- Exceptional organizational and time management abilities.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Attention to detail and accuracy in all tasks.
- Proactive problem-solving skills and ability to work independently.
- Proficiency in Microsoft Office suite and general office procedures.
- Knowledge of property law or real estate desirable, but not essential.

**Benefits**:

- 25 days holiday + bank holidays + birthday day leave
- Company social events
- NFOPP Level 3 qualification
- Cycle to work scheme
- Time off for charity support

**Company Statement**:
At LiFE Residential, we are committed to fostering a culture of continuous improvement and teamwork. While the responsibilities outlined in this job description provide a clear framework for your role, we encourage innovation and flexibility as we adapt to the evolving needs of our business and clients. Join us in building your career and making a positive impact in the real estate industry.

**Note**:
**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- What area are you located?
- What is your current notice period (if applicable)?

Work Location: In person

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