Customer Experience Co-ordinator
3 weeks ago
Established in 1968, a family owned, British Manufacturing Company based in **Dudley, West Midlands**; Midtherm Flue Systems prides itself on the quality of its UK manufactured goods. We have an new opportunity for an experienced, self-motivated **Customer Experience Co-Ordinator**
A dynamic role, based on our Trade Counter, with responsibility for **handling customer complaints from receipt to resolution**; **serving customers at our Trade Counter and processing Returns of Goods**. Pro-actively delivering an effective customer relations service in a fast moving, manufacturing environment, seeking to minimise customer complaints and support on-going business improvements.
Ideally, apart from your customer service experience, you will also have worked in a manufacturing environment.
In return for your skill, experience, energy and enthusiasm we offer a long term career opportunity and pay commensurate with experience.
- Midtherm Flues Limited, Midtherm House, New Road, Netherton, Dudley, West Midlands, DY2 8SY_
**Salary**: £10.42-£12.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dudley, DY2 8SY: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 21/04/2023
Reference ID: MFS/CustExpCo-ord/EM
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