Part-time Customer Sales Assistant

3 months ago


Coalville, United Kingdom NeoTimber Full time

**NeoTimber® Part-Time Customer Sales Assistant**

Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer sales assistant at NeoTimber**®** may be your perfect opportunity.

**About NeoTimber®**

A group of customer-centric problem-solvers, we are a family-run business that specialise in developing a portfolio of composite decking, cladding and fencing products to both B2B and B2C markets. We are investing heavily to ensure we stay at the forefront of our industry and we are seeking motivated salespeople to help us achieve this goal.

**Roles & Responsibilities**
- Deal with customers directly to resolve issues in an efficient and timely manner, delivering a first-class customer service experience.
- Execute customer resolutions and complaint handling procedures.
- Assist the wider sales team in dealing with end-to-end B2B and B2C sales enquiries.
- Liaise with both the sales team and logistics department to ensure order status updates are provided.
- Build relationships with clients to fully understand their needs.
- Monitor product, service, and delivery issues, and report these to the wider management team for review.
- Maintain and continually build a high standard of product knowledge at all times.
- General ad hoc daily duties/tasks.

**Skills**
- Must have experience in the field of customer service at an advisor/executive level.
- Strong communicator who has the ability to build lasting relationships and resolve complaints in an efficient manner.
- Ability to adopt a consistently positive, go-do attitude.
- An ability to approach customer complaints and issues with a high degree of empathy.
- High integrity with a driven and energetic attitude and desire to progress.
- Excellent problem-solving skills.
- Initiating and leading tasks and processes, taking responsibility and being accountable, where relevant.

**Preferred, But Not Essential Skills & Experience**
- Experience working for a building materials business.
- To effectively solve problems, a degree of technical knowledge around building materials would be preferred.
- Experience using a sales CRM.

**Job Type**: Part-time

Pay: £11.00-£11.50 per hour

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- Customer Support Occupations: 1 year (preferred)

Work Location: In person



  • Coalville, United Kingdom NeoTimber Full time

    **NeoTimber® Part-Time Customer Sales Assistant** Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer sales assistant at NeoTimber**®** may be your perfect opportunity. **About...


  • Coalville, United Kingdom NeoTimber Full time

    **NeoTimber® Customer Sales Assistant** Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer sales assistant at NeoTimber**®** may be your perfect opportunity. **About NeoTimber**®** A...

  • Sales Assistant

    3 months ago


    Coalville, United Kingdom Ministry Full time

    **Ministry Menswear** is a growing fashion store that is devoted to featuring top-quality premium brands, both casual and formal wear across multiple stores throughout the UK **Role Overview: Sales Assistant** Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You...

  • Sales Assistant

    4 months ago


    Coalville, United Kingdom Ministry Full time

    **Ministry Menswear** is a growing fashion store that is devoted to featuring top-quality premium brands, both casual and formal wear across multiple stores throughout the UK **Role Overview: Sales Assistant** Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You...

  • Retail Assistant

    3 months ago


    Coalville, United Kingdom Forces Support Limited Full time

    We are looking for a temporary sales assistant to support our team in Coalville Come and join our team, as part of our store team you will be key to supporting the store management and the charities objectives. 8 hours per week, Mon - Sun Forces Support is a UK Bereavement and Veterans charity. The objectives of the charity are: (1) To provide support to...

  • Retail Assistant

    4 months ago


    Coalville, United Kingdom Forces Support Limited Full time

    We are looking for a sales assistant to support our team in Coalville Come and join our team, as part of our store team you will be key to supporting the store management and the charities objectives. 16 hours per week, Mon - Sun Forces Support is a UK Bereavement and Veterans charity. The objectives of the charity are: (1) To provide support to the...

  • Customer Service

    4 months ago


    Coalville, United Kingdom NeoTimber Full time

    **NeoTimber® Customer Service & Sales Assistant** Are you enthusiastic about sales and customer service and looking for a new challenge? Do you want to join a business that rewards your hard work and commitment with development and progression? Does working among an experienced sales and customer service team with an uncapped commission scheme interest...

  • Customer Service

    4 months ago


    Coalville, United Kingdom NeoTimber Full time

    **NeoTimber® Customer Service & Sales Assistant** Are you enthusiastic about sales and customer service and looking for a new challenge? Do you want to join a business that rewards your hard work and commitment with development and progression? Does working among an experienced sales and customer service team with an uncapped commission scheme interest...


  • Coalville, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Coalville, Bardon Rd Coalville, LE674BL 16 hours & cover shifts Shift patterns 6:00am -2:00pm 2pm-10pm 10pm - 6am. Extra shifts are available for shift cover, holidays etc Nightshift rate is paid at £10.72, all other shifts are paid at National Minimum Wage Our Customer Service Champions make sure that our...

  • Trainee Sales

    3 months ago


    Coalville, United Kingdom Creative Fabrication Ltd Full time

    **Overview**: We are seeking a highly organised individual with excellent phone skills to join our team. As a Sales and Customer Service Assistant, you will play a crucial role in supporting the day-to-day operations of our office. This is a full-time position offering competitive pay and benefits. **Duties**: - Answer phone calls, take messages, and...


  • Coalville, United Kingdom NeoTimber Full time

    **NeoTimber® Customer Service and Sales Support Supervisor** Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer service and sales support supervisor at NeoTimber**®** may be your perfect...

  • Sales Assistant

    4 months ago


    Coalville, United Kingdom Card Factory Full time

    Job Introduction **Location: Coalville** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the way...


  • Coalville, United Kingdom Harvest Energy Full time

    **Are you looking for a varied, stable and rewarding opportunity in convenience retail?** At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow. We have an exciting opportunity for a **Retail...


  • Coalville, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Coalville Le67 4BL 16 hour (plus cover) position available at our Shell Coalville Petrol Station Shift are: 10pm-6am Working Friday and Saturday nights. **_**Lone working position **_ Extra hours will be available covering holidays and sickness. Immediate start available. Our Customer Service Champions make...


  • Coalville, United Kingdom AB Forecourts Full time

    Part Time Customer Service Assistant, Shell Coalville Le67 4BL 40HR position available at our Shell Coalville Petrol Station Shift are: 10pm-6am Working Tuesday to Saturday nights. There will also be a flex contract Available. **_**Lone working position **_ Extra hours will be available covering holidays and sickness. Immediate start available. Our...

  • Care Assistant

    4 months ago


    Coalville, United Kingdom Visionary Care Ltd Full time

    **Responsibilities**: - Provide basic personal care. - Provide care for the elderly or physically disabled. - Utilize medical equipment to check for signs of patient's health status. - Assist in feeding and bathing patients. - Adjust patient position., including moving, turning, and repositioning. - Enter personal information into computer system. **Job...


  • Coalville, United Kingdom Harvest Energy Full time

    **Are you looking for a varied, stable and rewarding opportunity in convenience retail?** At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow. We have an exciting opportunity for a **Retail...


  • Coalville, Leicestershire, United Kingdom JT Recruit Full time

    About JT RecruitWe are a leading recruitment agency specializing in placing top talent in various industries.Job SummaryWe are seeking a highly skilled and experienced Customer Service and Sales Support Supervisor to join our team. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and support to...


  • Coalville, Leicestershire, United Kingdom JT Recruit Full time

    About JT RecruitWe are a leading recruitment agency specializing in placing top talent in various industries.Job SummaryWe are seeking a highly motivated and experienced Customer Service and Sales Support Supervisor to join our team. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and support to...


  • Coalville, United Kingdom Amazon EU SARL (UK Branch) Full time

    Experience on sales and/or customer service. - Advanced proficiency in German and English language in both written and verbal communication (C1 Common European Framework of Reference, CEFR) - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment We are looking to hire a Sales Assistant as part of our EU...