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Contact Centre Sales Advisor
7 days ago
Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £26,750 per annum with incentives on top - you can earn an extra £5,340 on average by smashing targets.
We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.
Our people make a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
**What you’ll do**:
- _Have great conversations to meet our customer’s needs, letting your personality shine_
- _Take inbound calls from customers, who are looking to save money and want to make changes to their package_
- _Be a Ambassador selling the right package to the right customer _
- _Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off_
Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.
**What you’ll bring**:
- _A passion for great customer service_
- _Target driven_
- _Brilliant at connecting with people_
- _Ability to understand our customers’ needs_
- _Creative approach to problem solving_
- _Willingness to learn new skills_
**What we offer**:
- _Regular incentives & rewards_
- _In-depth sales training, that can be applied to any sales environment_
- _Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program_
**The Benefits: **
There really is something for everyone with our fantastic range of benefits.
**Individual Lifestyle **:
- Free TV, along with discounted broadband and mobile_
**Health and well being **
- _Subsidised onsite gym or discounts on external gyms _
- _Cycle to work scheme _
- _Private healthcare and Digital GP via Aviva _
- _Dental and other healthcare options _
- **Financial wellbeing **:
- _pension plan and Life Assurance which gives you extra peace of mind _
**Share in the Company success **_Annual sharesave scheme and long service awards_
In addition to all these great benefits, you’ll have the opportunity to take part in ‘Time to Care’, our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of pledge to help tackle loneliness for our customers and in our communities
**Where you’ll work**:
Based at our HQ in Osterley, just 10 minutes’ walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you’ll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room.
**Inclusion**:
Work Location: On the road
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