Events Team Lead

5 months ago

London, United Kingdom ZSL Full time

**Purpose of the role**:
The purpose of Events Team Lead is to deliver ongoing logístical and project support to the ZSL London Zoo Events Manager. Supporting with the smooth-running of the team’s vast and complex operations. This role will be responsible for the day-to-day operational delivery of seasonal events including real time leadership, problem solving and decision making.

**Key responsibilities**:

- Day to day operational line management of the Events Officer and seasonal event staff and are responsible for allocating work, setting standards and providing training.
- Assume responsibility for an event in the absence of the Event Manager or Programmes Manager.
- Responsible for ensuring the objectives and outcomes for each event are met
- Research and develop ideas and material for new events which reflect and support the objectives and long-term strategy of ZSL.
- Under the guidance of the Events Manager, lead in the planning and project management of seasonal events.
- Support the Events Manager in the delivery of the wider event programme, ensuring the onsite activation meets the objectives is to the highest standard.
- Identifying and contracting suitable event suppliers in the run up to events
- Be the main point of contact for onsite queries and day to day running relating to the live event from colleagues, event staff and contractors.
- Responsible for compiling, analysing, and writing up event evaluation reports and visitor feedback.
- To work with other relevant departments (Marketing, Creative Design etc.) to ensure event assets are developed, proofed, produced and delivered in accordance with deadlines.

**About You**:
**Experience**:
Essential:

- Previous experience of working on an event from conception through to delivery
- Strong operations and logistics experience
- Strong demonstrable experience of managing competing priorities to strict deadlines.

**Knowledge and Skills**

Essential:

- Proficient in Microsoft programmes such as Excel and PowerPoint
- Organised with a methodical and thorough approach to work
- Able to demonstrate good attention to detail
- Flexibility and good time management
- Ability to stay calm under pressure and problem solve efficiently
- A great team player with excellent communication skills
- Ability to develop networks and relationships quickly
- Good at juggling tasks and prioritising
- A desire to show initiative

**Additional Requirements**:
Essential:

- The role will require evening and weekend work as part of a standard events delivery contract. Some allowance for this will be made with LIEU time although the post holder should accept this is part of the role.
- This post will require extensive outside working with direct exposure to the weather.
- To comply with and promote Health and Safety policies and procedures

**About Us**:
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

**What do we offer?**

At ZSL, we are proud of our approach to employee benefits. Our benefits include:

- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working - talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays - 25 days annual leave allowance, plus UK bank holidays Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance - eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies - we offer enhanced maternity, paternity, and adoption packages

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