Outpatients Admin Officer

4 weeks ago


Brighton, United Kingdom Step Ahead Full time

**Booking Officer - 4 Month Temp Role**

**£10.42 Per hour**

**Location: Brighton, Sussex**

**Start ASAP**

**Full time & there is a possibility of part time or a compressed working week (30 hours)**

We are working with an NHS Trust who are looking for a Booking Officer. The role involves undertaking a variety of tasks relating to booking and managing patient appointments including answering incoming calls and liaising with patients and stakeholders.

**The Main Duties Of The Role Will Be**:

- Arranging appointments over the telephone with patients
- Provide an easy and positive experience for patients who need an appointment.
- Booking patient appointments from waiting lists
- Rescheduling and canceling appointments at short notice, when required
- Rescheduling of appointments due to annual leave/other commitments
- Liaising with clinical admin

**Experience Required**:

- Friendly Manner
- Customer service experience
- Admin Experience
- Ideally some NHS Experience.
- Able to start within 2 weeks


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