Outbound Team Leader

4 months ago

Milton Keynes, United Kingdom Charles Tyrwhitt Full time

**The Role**

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams.

This time, we're on the lookout for an Outbound Team Leader who will be working with Josh from our Distribution Centre team.

**What you will be doing**

With over 50 people in the department the Team Leaders need to manage the throughput of the work and maintain high levels of productivity, employee engagement and an excellent sense of fun You will plan, co-ordinate, supervise and report upon the work activities of a team; providing effective communication, leadership, motivation, training and development in such a way that the operational effectiveness of the business is maintained, and all daily targets are met.

**What we are looking for**

Ideally, you'll have a good understanding of a mail-order / e-commerce distribution centre, including processes from order placement through to deliveries and returns. You'll be well organised and have great problem-solving skills, to go with previous experience managing teams of 15 or more. Health & Safety requirements are also something you'll have a solid understanding of.

**What you can expect from us**:

- Competitive salary with excellent bonus scheme
- We are proud to be a Carbon Neutral company and passionate about beating climate change
- At CT we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)

**Who we are**

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better.

**'I am Proud and Free to be me'**

When it comes to our people, we really do "Give a shirt".

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

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