Customer Service Advisor

3 weeks ago


Swindon, United Kingdom Reed Business Support Full time

**_Do you have Customer Service experience? Are you open to working evenings and some weekends for a company that provides hybrid working? Then I have the role for you _**

My client is looking to recruit 5 Customer Service Advisors to provide support to cardholders ensuring that queries are answered in a timely manner providing excellent service whilst ensuring that processes and guidelines are followed:
**Type**: 6 month contracts with the possibility of going perm

**Pay**: £21,100 + 5% annual bonus based on company and personal performance (once confirmed as permanent)

**Hours**: Shifts between the hours of 8am-9pm Then working 1 in 3 weekends Saturday and Sunday 9-5. If a weekend day is worked then you will be given a day off in the week. Shifts vary on a monthly rota. Start times between8am and 12.30pm. Finish times between 4:30pm and 9pm.

**Location**: Swindon town centre

**Responsibilities: **
- Handling customer telephone enquiries
- Handling customer webchat enquiries
- All contacts to be handled within SLA
- Following standard daily customer service procedures
- Liaison with internal departments - Compliance, Operations and Finance
- Recording all customer queries
- Solving any issues that may arise
- Recording customer expressions of dissatisfaction and complaint
- Directly contribute to the level of client and cardholder satisfaction



  • Swindon, United Kingdom Red Recruitment Full time

    Red Recruitment is proud to be partnering with a major British furniture retailer that provides high-quality furniture and sofa ranges. They are a fast expanding company, and are looking for Customer Service Advisors with the drive and passion to work to targets, earn good money, and provide excellent customer service. This is a temporary position with the...


  • Swindon, United Kingdom Red Recruitment Full time

    Red Recruitment is proud to be partnering with a major British furniture retailer that provides high-quality furniture and sofa ranges. They are a fast expanding company, and are looking for Customer Service Advisors with the drive and passion to work to targets, earn good money, and provide excellent customer service. This is a temporary position with the...


  • Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor, Permanent, Full time - No weekends, £21k annual salary **Customer Service Advisor** **Permanent** **37.5 hour week | Mon - Fri** **£21k annual salary** **Office Based in Swindon** **Your new role** As a customer service advisor, you will provide support to customers ensuring that queries are answered in a timely manner providing...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    We have a great opportunity for a Customer Service Administrator to work on a part time basis, with an option to work from home after training. **Details about the Customer Service Advisor role**: - Monday to Friday, 4pm-8pm - £11,500 pa / £11.05ph - Temp to Perm role - Equipment supplied - Full training will be provided - Office or Remote working* - You...


  • Swindon, United Kingdom i2i Recruitment Consultancy Full time

    Customer Service Advisor Swindon £11.53 per hour Temporary, potential to go permanent My amazing client is looking for multiple Customer Service Advisors to join their team! The role: - Taking inbound calls regarding pensions and investments from either customers or financial advisers. - Handling telephone calls and answering questions - Transferring calls...


  • Swindon, United Kingdom Contact Corp Limited Full time €13

    Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team. The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively. Customer Service Assistant...


  • Swindon, United Kingdom New Recruits Full time

    2 days ago Be among the first 25 applicants New Recruits Professional Services Ltd are on the lookout for a Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately on afull time contract. Our client who provides technical services for schools, re-sellers and insurers across the UK are...


  • Swindon, United Kingdom Contact Corp Limited Full time €13

    Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team. The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively. You could be just the right applicant for...


  • Swindon, United Kingdom Meriden Media Full time

    Our customers are at the heart of our business, and we’re passionate about everything we do to support our customers, communities, and the environment, which is why our **Customer Service Advisors** are so important to our business. We’re looking for committed individuals with a passion for providing high-quality customer service to join our Customer...


  • Swindon, United Kingdom Contact Corp Limited Full time

    Our client, a leading social housing provider in Swindon, is seeking a dedicated and customer-focused Customer Service Assistant to join their team. The successful candidate will play a crucial role in delivering high-quality support and assistance to tenants, ensuring their needs are met promptly and effectively.You could be just the right applicant for...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    **About the Customer Service Advisor role**: - Monday to Friday - No weekends! - Working hours are 9am-5.30pm - £23K per annum - Temp to Perm role - Based in Stratton area (on main bus route) **Duties for the Customer Service Advisor role**: - Liaise with other internal team members - Complete reporting, ensuring that reports are accurate and submitted...


  • Swindon, United Kingdom New Recruits Professional Services Ltd Full time

    New Recruits Professional Services Ltd are on the lookout for a Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately on a full time contract. Our client who provides technical services for schools, re-sellers and insurers across the UK are looking for enthusiastic self driven and...


  • Swindon, United Kingdom PanelCraft UK Ltd Full time

    A fantastic opportunity has arisen for a Customer Service Advisor to join PanelCraft UK a leading independent accident repair centre who specialise in the repair of aluminium and electric vehicles **The Role**: Customer Service Advisors are the face of the Company, therefore a desire to deliver extraordinary customer service is a must, as well as the...


  • Swindon, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Dorcan Recreation Complex. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Swindon, United Kingdom UK Shared Business Services Ltd Full time

    Customer Support Advisor (IT) Customer Support - Operations Swindon– Hybrid options Band C: £25,637 Do you have a passion for Customer Service and IT? Do you enjoy speaking to customers to resolve their queries? If so, we would like to hear from you. What is a Customer Support Advisor at UKSBS? Our Customer Service Advisors are at the...


  • Swindon, United Kingdom Talent Connect Group Full time

    **Job: Customer Service Advisor** **Location: Swindon (Wiltshire)** **Salary: £25,000k per annum** - Customer Service Advisor - Swindon - Full time Key Responsibilities: - To manage all customer interactions on behalf of the Bodyshop - Explain the work carried out on vehicle, ensuring customers full understanding and authorisation - Quality Control -...


  • Swindon, United Kingdom Reed Business Support Full time

    I am recruiting for a Customer Service Advisor to join a leading logistics company. This is an exciting opportunity to join the company at a busy growing time! Duties include: Build and maintain relationships with key customer personnel Liaise with internal teams to support in the smooth running of the operation Ensure daily tasks and deadlines are...


  • Swindon, Wiltshire, United Kingdom Pertemps Full time

    Pertemps are recruiting for a Customer Service Advisor to join our fantastic automotive client in Swindon.Up to £28,000 per annum DOEFull time, PermanentMonday - Friday (08:00 - 18:00) and alternative Saturday morning shiftsAny other company benefits are staff discount, bonus scheme structure.About the jobHandling customer enquiriesManaging workload and...


  • Swindon, United Kingdom Capita Full time

    **Start Date: 19th June 2023** **Hours: Full Time 37.5 hours per week between 8:30am - 5.30pm Monday to Friday including 1 in 3 Saturdays 9.30am - 12.30pm** **Salary: £22,500** **Location: Swindon City Centre. Tri Centre 2 building located on New Bridge Square.** **Contract Type: 12 month FTC and Permanent Contracts available.** Are you interested in...


  • Swindon, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Customer Service Advisor **12 month Fixed Term Contract** **Start Date: 28th May 2024** **Hors: Full...