Scm Specialist

Position Summary

Why Join us

his role is part of SEUK MX division and will have a key part in ensuring the efficient operational management of within the SCM function. The role will work within a team of SCM specialists responsible for managing the day to day SCM relationship with a number of key accounts. A core part of the role will be working with each of the sales team to ensure accurate forecasting is in place and that we run the function efficiently within established process. In addition, project managing key activities within the program; such as new launches in channels, end of life management and ensuring correct WOS management and sell out plan adherence.

Coordinate closely with HQ, Factory and 3rd party logistics service providers to manage inbound supply, highlighting any shortage issues and providing recommendations. The individual also expect to contribute to the ongoing improvement initiatives around the current supply chain process, on hand aging inventory and production PO proposal processes

Role and Responsibilities

Your Key Responsibilities:
- Assist the Supply Chain Manager directly by offering backup and support.- Oversee and lead both short and long-term process enhancements within the Supply Chain Management team.- Collaborate with the Business Intelligence team to optimise existing processes.- Provide comprehensive assistance to the Supply Chain Manager in day-to-day operations, aiding in planning, decision-making, and problem solving.- Work with third-party logistics providers, participating in regular meetings to ensure seamless operations and adherence to best practices.- Take charge of resolving supply-related challenges while comprehending the underlying causes of supply disruptions.- Enhance the efficiency of the Purchase Order process and management of Required Delivery Dates.- Demand forecasts per a customer level, as well as customer order forecast on company system.- Foster and handle strong relationships with both internal and external partners.- Communicate any potential low stock positions or risks to relevant partners.- Handle weekly sales outcomes according to demand forecasts.- Strengthen customer collaboration through regular conference calls with internal and external customers.- Handle outbound issues including securing booking slots with customers and their warehouses, coordinating delivery details with the logistics provider, and providing essential information such as delivery time, SKU codes, volume/value, etc.- Maintain sales orders on the NERP (SAP) system, ensuring alignment with Required Delivery Dates- Confirm purchase orders (buying quantities from HQ) on a weekly basis.- Coordinate with HQ on matters related to product availability, forecasting, new SKU code setups, production and shipment dates, and return-to-forecast adjustments.- Input and communicate feedback on stock availability, priorities, and alternative options.- Maintain channel PSI (Purchase, Sales, and Inventory) data within the company's system.- Providing after sales service e.g. providing IMEI's, unit boxes, etc.- Handle customer inquiries and direct them to appropriate contacts.- Collaborate closely with the SEUK Accounts Receivable team for credit control, billing/invoice references, etc.- Lead and update the pricing matrix and system pricing per SKU and customer.- Oversee bailment and swap stock operations.- Support internal requests and inquiries, including samples, FOC orders, etc.

What we need for this role

To be successful, you will possess the following skills and attributes:
- E2E(end to end) process for any dedicated- Demand forecasting and planning.- Optimising resources by delivering 100% stock vs. demand plan.- Excellent management of SCM KPIs and behaviour indicators.- Analysis of Channel Inventory and Sell-out trend in the market.- Provide excellence in customer service.- Strong communication skills- Strong negotiation skills- Attention to detail- Leadership skills- Strategic approach

Essential skills required- Solid understanding of supply chain- Experience in supporting and covering management- Highly effective as a motivator and mentor- Excellent presentation and communication skills- Self-motivated, able to work with mínimal supervision- Essential Hard Skills:
- Advanced level for Excel and Power point.- Excellent project management skills, demonstrable skills of achieving results through cross-functional teams- Disciplined in running projects and the ability to manage multiple projects.- Knowledge of the mobile device market- Advanced in Excel/Power Query- Project management- Strong verbal, written and presentation skills

Essential Soft skills- Strategic & Forward thinking mind-set- Proactive- Decision maker- Problem solver- Excellent Communication skills- Self-reliant - takes accountability and responsibility- Comfortable working in a face paced environment- Evidence of senior leadership engagement- Ability to lead and empower people- Teamwork and flexibili