![Page Automotive Group Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
4 days ago
Page Automotive Group are currently seeking to recruit a Customer Service Advisor to join our busy site in London.
The role of a Customer Service Advisor is primarily about managing client communications to provide a high quality of customer service. Between handling enquires via incoming calls, general administrative tasks, Complete delivery/handover process and Overseeing courtesy car checks (damage, lights, levels, etc.).
**Main purposes of the job**
Communicating with our customers and Complete delivery/handover process.
**Key responsibilities**
- Processing of customer enquiries
- Managing customer queries
- Working with team members to ensure the highest level of customer care
- Liaising with other departments processing the repair of customer vehicles
- Complete delivery/handover process accurately.
- Overseeing courtesy car checks (damage, lights, levels, etc.)
- Oversee the checking in of customer vehicles.
- Liaising with other departments to process the repair of a customer vehicles.
- Assisting with the organising of vehicles onsite.
**Key objectives**
Managing our ‘Customer Journey’ ensuring all our customers receive the highest standard of customer service.
Pay: £28,000.00 per year
**Benefits**:
- Company pension
- Health & wellbeing programme
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
Expected start date: 28/05/2024
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