2nd Line IT Support Engineer

3 weeks ago


Croydon, United Kingdom Involved Solutions Full time

**2nd Line IT Support Engineer - Croydon - Up to £38,000 + Benefits**
The role is a fully onsite role, therefore commuting to the office 5 days a week and is a full-time position working 37.5 hours per week.
A client of mine based within Croydon is looking to bring in an 2nd Line IT Support Engineer to join their growing IT team. They are looking for an interactive, sociable individual who is approachable and is keen to grow their skills within IT.

For the 2nd Line IT Support Engineer, they are looking for someone who wants longevity within a company to progress and develop. As well as this, they want the 2nd Line IT Support Engineer to have desire and passion for IT. The role of 2nd Line IT SupportEngineer gives the successful individual the chance to use a variety of technologies such as: Office 365, Azure Active Directory, Networking and potentially some other aspects of Mobile device management. In addition to this, the 2nd Line IT Support Engineerwill be involved in project work, such as refits, monitoring and device refreshes.
In addition, the 2nd Line IT Support Engineer will also be given a lot of training on and off the job as well getting the opportunity to complete a number of training courses and certifications.
**2nd Line IT Support Engineer - Key Skills**:

- Office 365 - Mailbox management
- Azure Active Directory and on-premises - Add and delete users, manage permissions, reset password and licenses.
- Clear verbal and written communication skills
- Troubleshooting experience

**2nd Line IT Support Engineer - Desirable Skills**:

- Networking skills - working with routers and switches.
- Azure Active Directory - Group Policies
- Experience with Intune
- Knowledge of ITIL
- Microsoft and ITIL certifications

The 2nd Line IT Support Engineer will be joining a sociable team with a good working environment and work with a company who has heavily invested in their staff over the past few years. My client offers excellent career progression opportunities to alignwith their ambitious growth plans and currently have many already in place.
**2nd Line IT Support Engineer - Benefits package**:

- 25 Days holiday + bank holidays
- Private healthcare
- Discounted railway tickets
- Pension - final salary
- Annual pay rises

(Office 365, Intune, End User Support, Active Directory, Azure, Azure Active Directory, Group Policies,2nd line, IT Support, Support Engineer, IT Engineer)



  • Croydon, United Kingdom Reed Full time

    2nd Line Support/Desktop Support Type: Full Time Permanent Role Location: Croydon (with some travel to other sites) - predominantly on-site/in office role. This is an exciting role to join a growing team who are pushing forward with modern workplace and cloud technologies. The business also offers a competitive benefits package. Key Skills/Experience - A...


  • Croydon, United Kingdom REED Full time

    2nd Line Support/Desktop Support Type: Full Time Permanent Role Location: Croydon (with some travel to other sites) - predominantly on-site/in office role. This is an exciting role to join a growing team who are pushing forward with modern workplace and cloud technologies. The business also offers a competitive benefits package. Key Skills/Experience - A...


  • Croydon, Greater London, United Kingdom Select Full time

    Are you a tech enthusiast with a knack for problem-solving? Do you thrive in a fast-paced environment where every day brings a new challenge? Are you eager to work on a variety of systems, from servers and desktops to mobile devices and AV equipment? If you've answered "yes", then my client has an opportunity you won't want to miss.This exciting role is for...


  • Croydon, United Kingdom Select Full time

    Are you a tech enthusiast with a knack for problem-solving? Do you thrive in a fast-paced environment where every day brings a new challenge? Are you eager to work on a variety of systems, from servers and desktops to mobile devices and AV equipment? If you've answered "yes", then my client has an opportunity you won't want to miss.This exciting role is for...

  • IT Support Engineer

    3 weeks ago


    Croydon, United Kingdom YourRecruit Group Full time

    We have an opening for an ambitious **IT Support Engineer - 1st / 2nd Line**tosupport clients and to drive growth within the bsiness.With training paid for, healthcare scheme, rising holiday, interest free loan for annual season ticket and company pension scheme, this is a fantastic opportunity for someone who is looking fora company that can provide...


  • Croydon, United Kingdom Proactive IT Full time

    10166CF £200 - 210 per day 1st Line Desktop Support - On site 5 days a week We are currently looking for an enthauiastic individual with a “can do” atiitude to join our client for a 6 month contract - INSIDE IR35. The role is ideal for someone with a few years experience of 1st Line support and is looking to gain some further experience at a Tier 1...


  • Croydon, Greater London, United Kingdom Proactive IT Full time

    10166CF£ per day1st Line Desktop Support - On site 5 days a weekWe are currently looking for an enthauiastic individual with a "can do" atiitude to join our client for a 6 month contract - INSIDE IR35.The role is ideal for someone with a few years experience of 1st Line support and is looking to gain some further experience at a Tier 1 commercial...

  • 1st Line Analyst

    3 weeks ago


    Croydon, Cambridgeshire, United Kingdom Vertex IT Solutions Ltd Full time

    We are looking for a highly motivated individual for an entry level position within a well-established IT organisation. Working within the Service desk, you will play a key role in delivering high quality customer support and user satisfaction. In this role, you will require strong communication skills, along with creative problem-solving and basic...

  • 1st Line Analyst

    3 weeks ago


    Croydon, Cambridgeshire, United Kingdom Vertex IT Solutions Ltd Full time

    We are looking for a highly motivated individual for an entry level position within a well-established IT organisation. Working within the Service desk, you will play a key role in delivering high quality customer support and user satisfaction. In this role, you will require strong communication skills, along with creative problem-solving and basic...


  • Croydon, United Kingdom Ernest Gordon Recruitment Limited Full time

    3rd Line Hub Engineer (Satellites) £40,000 - £45,000 + Progression + Training + Healthcare + Pension + Travel + Hybrid + Company Benefits Croydon Are you a 3rd Line ICT Engineer or Network Technician from a Satellite background with VSAT experience looking to join a specialist defence consultancy, where you will work on exciting projects for the...


  • Croydon, United Kingdom Ascend Support Full time

    **Location**: Based in the areas of Croydon, Lambeth and Sutton **Hours**: Full time / 40 per week **Salary Offered**: £11.45- £12.38 per hour We are dedicated to supporting adults with additional learning requirements to have a quality life in their communities, promoting individual strengths, and enabling them to have choice and control to achieve...


  • Croydon, United Kingdom Natterbox Limited Full time

    In this role, you will lead, manage, and develop a dedicated team of 1st and 2nd Line Support Engineers in the EMEA region, reporting directly to the Head of Customer Support. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction....


  • Croydon, United Kingdom RedDoor IT Ltd Full time

    Job Summary: We are seeking an IT Apprentice to join our team. This position offers the opportunity to gain hands-on experience in IT support and services while working closely with experienced professionals. **Responsibilities**: - Troubleshoot and resolve hardware, connection, printer and software issues reported. - Monitor and remove virus, spyware and...


  • Croydon, United Kingdom Reed Business Support Full time

    My client, a national housing provider, seek experienced Customer Support Specialists to start temporary ongoing bookings immediately. Main purpose of the role: - To provide an excellent customer led service in the management and completion of the Housing Associations processes. - To work with internal and external customers to with the overall objective...


  • Croydon, Greater London, United Kingdom SysFix IT Support Full time

    About usSysFix IT Support is a small business in Croydon. We are professional, agile, and our goal is to provide professional IT services to help small businesses succeed.Our work environment includes: Modern office setting Food providedWe are an IT Support business, providing a range of IT services to our clients. Based in East Croydon, right outside the...

  • Line Chef

    1 week ago


    Croydon, United Kingdom The Breakfast Club - Croydon Full time

    We are looking for passionate Line Chefs to join our Cafs!Please make sure you read the following details carefully before making any applications.Benefits!Paid breaks!Free meal and drinks on every shift.Paid volunteering.50% discounts on all food and drink for you and up to 3 of your friends.Share of Tronc for every hour worked, 100% of our Tronc goes to...

  • Administrator

    3 weeks ago


    Croydon, United Kingdom Meridian Business Support Full time

    SD-12301-1 Posted: 30/01/2024 - £24000 to £28000 Per: annum + Benefits: hybrid working, life assurance, healthcare cash plan, retailer discounts and cashback, employee assistance programme, and bonus - Croydon, South East, - Permanent - Would you like to use your strong administration skills to make an impact an important - **Administrator** role within...

  • Voice Engineer

    4 weeks ago


    Croydon, United Kingdom Tata Consultancy Services Full time

    Role:Voice EngineernJob Type:PermanentnLocation:Croydon, UK (Hybrid)Ready to utilise your skills inCisco UCCE, CUCM and related products?nAre you passionate aboutfacing a challenging role where you will get high customer visibility and the opportunity to explore your technical expertise to the highest level?We have an exciting role for youas aVoice...


  • Croydon, Cambridgeshire, United Kingdom Natterbox Limited Full time

    In this role, you will lead, manage, and develop a dedicated team of 1st and 2nd Line Support Engineers in the EMEA region, reporting directly to the Head of Customer Support. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction....


  • Croydon, Cambridgeshire, United Kingdom Natterbox Limited Full time

    In this role, you will lead, manage, and develop a dedicated team of 1st and 2nd Line Support Engineers in the EMEA region, reporting directly to the Head of Customer Support. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction....