Library and Information Assistant

3 weeks ago


Swindon, United Kingdom Swindon Borough Council Full time

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for - the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

The Library and Information Assistants (LIA) role is challenging and varied. LIAs are responsible for providing frontline services to customers, local residents and visitors at libraries across Swindon. This includes helping customers to access physical and online information, supporting customers in their use of IT, encouraging reading and promoting events.

**Your next role**

LIAs deliver children’s activities e.g. story times and class visits as well as supporting other library promotional events. They also support volunteers and volunteer activities.

LIAs are responsible for providing tourist information to visitors and residents, including booking events and travel tickets for customers and promoting and selling merchandise.

LIAs may be asked to work at any branch across the Swindon Library network.

**LIA Post 1 21.875 hours per week across two weeks**

**(Week 1: 24.75 hours; Week 2: 19.0 hours)**

Week 1:
Monday 10:00am - 5:30pm (7.0 hours) - Central Library

Tuesday 10:00am - 5:30pm (7.0 hours) - Central Library

Wednesday 11:45am - 5.00pm (5.25 hours) - West Swindon Library

Saturday 10:00am - 4:00pm (5.5) - Central Library

Week 2:
Monday 9:45am-5:00pm (6.75 hours) - West Swindon Library

Tuesday 10:00am - 5:30pm (7.0 hours) - Central Library

Wednesday 11:45am - 5.00pm (5.25 hours) - West Swindon Library

**LIA Post 2 18.25 hours per week across two weeks**

**(Week 1: 14.0 hours; Week 2: 22.5 hours)**

Week 1:
Monday 10:00am - 4:00pm (6.0 hours) - Highworth Library

Tuesday 1:00pm - 5:00pm (4.0 hours) - Highworth Library

Friday 10:00am - 2.00pm (4.0 hours) - Central Swindon Library

Week 2:
Monday 9:45am-5:00pm (6.0 hours) - West Swindon Library

Tuesday 1:00pm - 5:00pm (4.0 hours) - Highworth Library

Friday 10:00am - 5.30pm (7.0 hours) - Central Swindon Library

Saturday 10:00am - 4:00pm (5.5) - Central Library

**LIA Post 3 5.5 hours per week**

Every Saturday 10:00am - 4:00pm (5.5 hours) - Central Library

**LIA Post 4 6.25 hours per week across two weeks**

**(Week 1: 8.5 hours; Week 2: 4.0 hours)**

Week 1:
Saturday 9:45am - 2:00pm (4.25 hours) - North Swindon Library

Sunday 11:00am - 3:00pm (4.25 hours)
- North Swindon Library

Week 2:
Saturday 10:00am - 2:00pm (4.0 hours) - North Swindon Library
- You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”)._

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.

**Your next package**

Please see our **Rewards and Benefits** offer for more details.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.

**Your next steps**

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.



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