Receptionist
3 weeks ago
**Hours : 8am-4pmor10am-6pm**
**MAIN DUTIES FOR RECEPTIONIST**:
- Deliver the customer journey to all visitors, tenants and members in the building
- Ensure there is adequate cover on the reception/welcome desk
- Sales related projects including competitor research, LinkedIn searches and data entry/cleanses as required
- Support sales and retention, suggesting ideas which can contribute to new member acquisition and existing member retention
- General administration/ updating performance trackers
- Participate in the creation of content suggestions for social media, webpage and other channels to the marketing team
- Communicate daily events and activities to colleagues
- Manage post and deliveries
- Triage incoming calls and direct them to the appropriate person
- Work with the General Manager to deliver a calendar of community activities/events to enhance community engagement
- Sign in contractors and visitors to the building
- Daily building walkthroughs to ensure all safety measures and regulations are adhered to in line with risk assessments
**PERSON SPECIFICATION FOR RECEPTIONIST**:
- Strong interpersonal and customer service skills
- Good written and verbal communication
- Outgoing and energetic personality
- Excellent organisational ability
This Receptionist role would be a great opportunity for someone with a background in hospitality and events.
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