Bartender/barista
6 months ago
**Job Description: Bartender**
Reports to: General Manager, Assistant
General Manager, Bar Supervisor
**Purpose**
As Bartender/barista you are responsible for drinks coming out promptly, according to spec and looking amazing.
You have a keen eye for detail, are organized and take pride in delivering great customer service. Be passionate about the drinks we serve, be knowledgeable about our products (food and drink), and be able to recommend drinks and food based on a short conversation with customers. You must know the menu inside and out. Attending trainings to ensure this is essential.
You must love people. This job is all about personality, knowledge and attitude (a good one). We want you to smile and have fun with the guest.
**Main Responsibilities**
- Greet customers warmly when they walk through the door/saying goodbye when they leave.
- Inform guest at the bar of any current promotions
- Promptly clearing bar top when customers leave
- Taking payments from guests sitting at the bar/making sure tables don’t leave without paying
- Make sure each guest receives consistently great service from the first foot through the door, to the wave goodbye.
- Deal promptly with any guest complaints or inform a manager
- Take orders from guests sitting at the bar
- Do checkbacks, make sure people are happy with their drinks and food, if not promptly fixing the issue. Either by replacing or tweaking drink/food by communicating with bar/kitchen
- Top up waters
- Working fast and clean
- Making sure drinks come out on time/communicate any delays with floor staff
- Helping floor run drinks when possible
- Making sure bar looks and is clean and tidy, stocked up, bins are emptied
- Helping load and unload glasswasher
- Taking personal responsibility for learning specs for drinks on menu as well as classic cocktails
- Set up bar - making sure there is enough prep for a great shift
- Prep and batch syrups, juices cocktails
- Close down bar properly, making sure everything is clean and tidy
- Re - stock at end of the night so bar is ready for next day
**Characteristics**
- Has a cheerful and enthusiastic attitude
- Is creative and willing to create new drinks and come up with concepts
- Is courteous and respectful no matter how busy it is
- Is upbeat, outgoing and positive
- Remains calm and approachable even at peak times
- Has the ability to effectively communicate with customers, staff and managers
- Is able to handle difficult conversations constructively and ensure resolution
- Has desire to help out where needed and work as part of a team
We are looking forward to hearing from you
**Job Types**: Full-time, Part-time
**Salary**: £12.50-£14.00 per hour
Expected hours: 15 - 35 per week
**Benefits**:
- Discounted or free food
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (required)
Ability to Commute:
- London (required)
Ability to Relocate:
- London: Relocate before starting work (required)
Work Location: In person
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