Income Officer

3 weeks ago


London, United Kingdom Venn Group Full time

**Income Officer Vacancy**

Ref: 79554

A well-respected charity based in **Central London **are currently looking to recruit a **Income Officer **to start with them on a temporary contract as soon as possible.

**Hours: 37.5 hours per week**

**Shifts: 9am - 5.30pm Monday to Friday**

**Duration: Three to six months ongoing**

**Location: Central London**

**Rate of Pay**:£23 - 25per hour**

***

**Main duties of the role**:

- Working for a Charity that specialises in helping people who are victims of homelessness supporting existing and former tenants in dealing with rent arrears
- Set up accurate and effective systems for the collection of rent
- Minimize the level of rent arrears and maximize clients income providing residents with expert knowledge on budgeting
- Ensure systems are in place for communicating liaising with both internal and external stakeholders
- Make sure the computer system is updated with details of individual rent arrears actions and advise on the improvement of such systems
- Advise tenants on their welfare benefits, offering advice and encourage debt counselling, complete claim forms on behalf of tenants and verify claims on behalf of the Local Authority

**Essential requirements**:

- Experience or an interest in working with vulnerable people
- Having worked in a Income Recovery role previously
- Good IT skills including Microsoft packages


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