Compliance Administrator

6 months ago


Manchester, United Kingdom MSV Housing Group Full time

**Hours of Work**:35 hours per week**

**Contract Fixed Term - 12 Month Maternity Cover**

**What you will be doing**:

- maintaining various ICT systems relating to all regulatory & statutory obligations completing regular assurance checks using reports driven from the system to monitor gas servicing anniversary dates
- checking internal systems for engineers' availability and scheduling appointments for annual gas safety checks
- liaising with customers regarding gas safety checks, including booking appointments with our customers to ensure our properties are compliant.

**What you need to have**
- experience of providing a customer focussed service, resolving queries and potential complaints in a calm and professional manner.
- ability to plan and prioritise tasks to meet business and compliance needs
- good understanding of ICT software, including Microsoft Office and use of a Data Management Systems

**Due to business needs you will be required to work from the office initially for training and ongoing collaborative working, with a view of working on an Agile basis and the expectation to work from the office a minimum of two days per week.**

**We offer a range of great benefits including**:

- 25 days holiday per year and bank holidays, plus up to a further 5 days with long service and holiday buy/sell scheme
- Company pension scheme with up to 10% matched contributions
- Enhanced sick pay with up to 3 months full pay and 3 months half pay
- Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
- Life assurance
- Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
- Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

If you wish to discuss the roles informally, please contact Tina Munday, Planning Team Leader on 0161 841 8296.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire. Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are ‘rightsizing’.



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