Client Advisor, Harrod's

6 months ago

London, United Kingdom Maison Valentino Full time

**Location**:
London, GB

ID: 7677

WHY WORK FOR VALENTINO

Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion, heritage and values that are constantly re-worked and steadily conveyed in an always contemporary way.

Under the Creative Direction of Pierpaolo Piccioli, Valentino designs, manufactures and distributes dreamlike creations including Haute Couture, Women and Men RTW, Valentino Garavani Accessories, Eyewear and Beauty. Our network fully embodies the essence of the Maison, by practicing the Italian hospitality culture with our distinguishing quality, uniqueness and care for details.

WHAT WE BELIEVE IN

Here at Valentino, We act as a Unique Community & Company. We strongly believe that HUMANISM is the core of our values and that only teamwork and mutual support will lead to achieve bigger and challenging goals. We act with integrity and respect towards both our Planet and our People. Our aim is to create costumer EMOTION and DESIRE because our future depends on our imagination and on being passionate about work as well as about life: every action you make brings you closer to your dreams.

Position
: Client Advisor

Reports to
: Manager

We are currently seeking a highly motivated Client Advisor with strong personality and passion for creating an exclusive experience for our customers.

We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest for our Brand and our Product.

This is an exciting opportunity for those who see themselves as our Brand Ambassadors in store and are seeking to grow their career in a luxury retail environment.

**Responsibilities will include**:
Achieve individual and team sales goals
Provide the best in store client experience through the Valentino Client Journey
Engage with our customers to develop and maintain long-term relationships in order to promote Brand loyalty
Guarantee after-sales service following company standards in maintaining customer satisfaction and loyalty

**Qualifications**:
Excellent interpersonal and effective communication skills
Fluency in English is essential
Be a team player with a pro-active attitude
High fashion knowledge, especially in Men's fashion
Ability to adapt to changing needs of the Company as necessary

HOW WE ARE

The Valentino Ecosystem is complex and interconnected. It is populated by many talents from different areas and with different attributes. We work hard to grow everyday both as a Maison and as individuals. Learning by doing and from mistakes, communicating transparently, inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world
.

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