Spa Training Coordinator

3 weeks ago

London, United Kingdom Elemis Full time

**Job Summary**:
Manage all aspects of planning and coordinating a cost and time-efficient training plan across multiple global regions for the Onespaworld Business Development & Education team.

**Key Responsibilities**
- Manage and maintain the end-to-end process of coordinating training plans for the OSW OnBoard Business Development and Education Team, made up of sails and day visits.
- Align with pre-scheduled cruise itineraries. Prepare contingency training plans as needed. Ensure schedules are time & cost efficient. Respond to last minute changes promptly and efficiently. Ensure all plans are accurate and communicated in good time to the team.
- Ensure all plans are prepared to maximise time & cost efficiency in line with commercial requirements
- Advise the on-board team on visa requirements and any necessary documentation needed for a successful trip. Providing all necessary confirmations and documentation as needed.
- Manage and respond to all administrative requirements or training requests.
- Manage TOL and holiday for each team member as part of their travel plans.
- Compute and validate commission and bonus’
- Compile weekly/monthly reports, sharing any business tools or information as needed in a timely manner
- Identify and implement improved process or structure as needed.
- Work closely with OSW internal stakeholders to manage on-board communications in a timely and efficient manner.

**Skills, Knowledge & Expertise**
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines
- in a fast-paced environment.
- Excellent attention to detail, ensuring accuracy in all arrangements and documentation.
- Exceptional communication and interpersonal skills to effectively interact with employees, &
- vendors.
- Ability to handle and resolve issues or emergencies promptly and efficiently.
- Strong written skills
- Exceptional knowledge of Excel, word, powerpoint
- Work well under pressure.

**What We Offer You**
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more
- *Some benefit eligibility is based on length of service or contract type

**About ELEMIS**

ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.

A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary - just like our people.

Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.

Elemis is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organisational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability.

Office Use: Spa training coordinator beauty skincare #IND1

**Job Types**: Full-time, Permanent

Pay: £34,000.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Health & wellbeing programme
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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