Services Solution Offering Mananger

3 months ago

London, United Kingdom IBM Full time

Introduction

Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities
- Reports into the Global Services Solutions Leader to drive program success
- Drive the overall partner engagement from start to finish, ensuring time commitments and partner expectations are met.
- Accountable for the successful design/implementation/delivery of IBM Technology-based solutions with assigned Partners.
- Influence investment decision analysis working with the global leader to properly allocate capacity and oversee Delivery Excellence process where impediments, constraints, and critical challenges are surfaced and triaged.
- Responsible for velocity (squad productivity), outcome (business benefits tracking), technical debt (waste and inefficiencies), and Engagement (team health) trends.
- Responsible for defining GTM offering working with the partner which would help drive business outcomes from the developed solution.
- Bring together business, industry, Partner knowledge and IBM competencies and solution offerings to meet identified needs.
- Extrapolation of observed results, validated learnings, and qualification of new ideas.
- Work with the global leader to refine and prioritize the team's backlog of work, including reviewing developed MVPs aligned to agreed Partner / business outcomes - ensuring teams add features and functionality incrementally.
- Facilitate team activities from story mapping, prioritization, estimation, road mapping, product brainstorming and evolving business model canvases.

Required Technical and Professional Expertise
- Several years of experience in Service OM.
- Consulting experience.

Preferred Technical and Professional Expertise
- Design thinking experience.
- Startup operating model experience.

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

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