Customer Service Advisor

2 weeks ago


Bristol, United Kingdom LCM Automotive Full time

LCM Automotive are looking for Front of House member to join our team, we are ideally looking for someone with experience in the motor trade having worked in this role or a similar role before.

This job offers an excellent starting salary of around £26,500 (negotiable depending upon experience) as well as our bonus scheme.

We offer all of our team a minimum of 3 days professional training per year. We offer 29 days holiday, a company pension scheme and we also offer a team performance related bonus scheme. This pays either £250 and £400 per month to every member of our team if certain (achievable) targets are met.

LCM Automotive is a family run business, we offer a great working environment and have a fantastic team. This is an exciting opportunity to work at a company that really values your skills and hard work.
The working week is Monday - Friday 08:00 to 17:45

We are looking for somebody who is enthusiastic, honest and capable. Working as part of a team is key as well as excellent customer service skills.

The Job will involve working closely with another service advisor. You will jointly be responsible for all front of house duties such as booking customers in, seeing customers in/out, pricing repairs and getting authorization from customers, ordering parts, managing workshop loading and working with the technicians collectively to ensure tasks are completed to the agreed time scales.

**Salary**: From £26,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



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