Health Records Clerk
7 months ago
We are recruiting for a Health Records Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Health Records main team in prep at Gunnelswood Park, Stevenage
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond
This post will be based at GWP but could be rotated to other teams and sites to gain a wealth of knowledge in Health Records, both in the warehouse and hospital sites.
Working as part of a team, you will be expected to carry out various clerking duties, including answering the phone to enquiries for notes, filing, pulling notes for outpatient clinics, prepping notes within the Hospital setting, providing hospital notes for all types of requests including audit and merging of temporary sets into main hospital notes.
You maybe asked to cover driving duties where you will need to use Trust vehicles to deliver patient records to various sites.
You will also be expected to take part in a weekend rota system as and when required. This may include Bank Holidays.
You will be part of the Health Records Team and are responsible for finding and preparing notes for hospital patients for inpatient and outpatient activities.
You are responsible for ensuring that the notes get to the right place at the right time.
The Health records clerks will be able to cross cover in all aspects of the role including, pulling clinics, filing, weeding, destruction, prepping, merging, sending notes for requests from hospital staff groups, and the safe delivery of notes to sites.
You will need to communicate with QE2/Hertford and Lister hub sites, hospital staff as well as on occasion carry out duties across site, to ensure that notes are suitably prepared in line with department processes and made available for inpatient and outpatient activities across all sites.
The role can be physically demanding with large areas to cover, standing for long periods and deadlines to meet for deliveries to be sent out. A well as having to manipulate trolleys around the warehouse full of patient notes.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
**We run the following hospitals**:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Applicant information pack for further detailed information regarding this role.
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