Plastic Surgery Health Records Clerk

4 days ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Plastics Surgery Health Records Clerkwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Based in the Main tower of Lister Hospital on level 11 where the Plastic Surgery outpatient clinics take place.

You will be working within a team of booking clerks, consultants and nurses in Plastics outpatient department.

The Plastic surgery department is a warm and friendly environment to work in with all team members having positive working relationships.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond

You will be responsible for finding and preparing notes for Plastic Surgery patients from Outpatients to Minor operative procedures and trauma patients both at Lister and QE2.

The following duties - ensuring notes are pulled, clinics are fully checked, filing of the correct documents, tracking of notes, prepping, merging. Including dealing with requests for notes from hospital staff groups, and the safe delivery of notes to sites.

We aim to provide the best quality of care to our patients ensuring we meet their individual needs in a timely manner.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:

- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.



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