Online Customer Service
2 weeks ago
Bigclothing4u is a successful E-Commerce company situated in Scunthorpe.
A great place to work, full of opportunities for those wishing to find a career path and grow with the company.
We are one of the fastest growing and largest Plus Size menswear specialist, selling from our E-Commerce websites and online marketplaces
**Key responsibilities will include;**
- Adhering to strict deadlines
- Managing and maintaining high status on marketplaces
- Monitoring the performance and level of our service
- Experience with online chat / online customer service
- Ensure you can work at a quick pace whilst ensuring every customer feels like they are the first person you have spoken to all day
- Superb people skills
- Excellent telephone manner
**Requirements;**
- At least 2 years experience working in a customer service role
- Strong numerical and analytical skills and confidence working with large volumes of data; collating, analysing, presenting findings
**Salary**: £19,000.00-£23,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: One location
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