Service Advisor

3 weeks ago

Aldershot, United Kingdom SMC Motor Group Full time

An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SMC Aldershot - Renault, Dacia and SEAT
- **Salary**: £32,000 OTE
- **Exciting benefit package**:

- **Role**: Service Advisor
- **Length**: Full Time / Permanent
- **Location**: SMC Aldershot
- **Reporting to**:Service Manager

Due to expansion, we are looking for an enthusiastic individual to join our friendly Service team and take on an exciting and busy role as a **Service Advisor**. The role involves guiding the customer throughout their aftersales journey, from booking in their vehicle to liaising with them until their vehicle is ready to collect.

Our Service Advisors work alongside our busy workshop team who carry out vehicle services, MOTs, and repairs to ensure that the customer receives excellent customer service throughout. Therefore, we are looking for someone who is enthusiastic, and has mechanical knowledge ready to make an impact from their first day

Our Service Advisors at SMC Aldershot work Monday to Friday 8am to 6pm, and Saturday 8:30am to 12:30pm on a rotational basis.

**The exciting SMC benefits we offer our Service Advisors**:

- Health care.
- Mental and physical health support provided by BEN.
- Additional holiday for extended service.
- Birthday off.
- Retail offers and vouchers.
- Free MOT for employees.
- Discounted aftersales services, repairs and parts.
- Company pension scheme.
- 22 days annual leave + bank holidays.

**Key job areas of the Service Advisor role**:

- Agree the details of the work to be carried out with the customer.
- Builds rapport and qualifies the customer’s requirements.
- Liaises with the workshop to deliver agreed jobs set.
- Updates the customer throughout the process, and ensures customer satisfaction on completion.
- Works as a full member of the dealership team.

**What we’re looking for in a Service Advisor**:

- Previous automotive service experience.
- Excellent customer service/people skills, delivering skills to high standards.
- Excellent communication, administrative and organisational skills.
- Excellent telephone manner.
- Flexible ‘can do’ approach.
- Ability to work as part of a team.
- Ability to use own initiative and work with minimum supervision.
- Full UK driving licence.

SMC Aldershot is part of SLM Group. SLM Group continues to be run as a family company and has grown to include sites across the South East and East Anglia.

**Job Types**: Full-time, Permanent

Pay: Up to £32,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Automotive service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: SMC Aldershot - Service Advisor

  • Service Advisor

    1 week ago

    Aldershot, United Kingdom Yeomans Limited Full time

    SERVICE ADVISOR - YEOMANS NISSAN ALDERSHOT We are currently looking for a highly motivated Service Advisor to join our growing team at Yeomans Nissan Aldershot. At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers...

  • Service Advisor

    2 months ago

    Aldershot, United Kingdom TN Recruits Full time

    Service Advisor Aldershot Come work with the best dealer manager around!! Customer service advisor car industry based in Aldershot for a renowned family named dealership selling both new and used vehicles. You will the chance to receive certification training with a company turning over 250 million a year with over 700 employees. They represent 3 different...

  • Automotive Service Advisor

    2 weeks ago

    Aldershot, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Aldershot £38k OTE** Mon - Fri and Saturday mornings on a rota Experienced Service Advisor Prestige Franchise Dealership. As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service...

  • Automotive Service Advisor

    1 week ago

    Aldershot, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Aldershot £38k OTE** Mon - Fri and Saturday mornings on a rota Experienced Service Advisor Prestige Franchise Dealership. As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service...

  • Service Advisor

    2 weeks ago

    Aldershot, United Kingdom Rossetts Commercials Full time

    Rossetts Commercials are looking to recruit for **Service Advisor **on a full-time basis to join their busy team in **Aldershot**. Rossetts Commercials are a Mercedes-Benz Commercial Vehicle dealer situated in the South East. Covering sales through to service, we are a ‘one-stop shop’ for all commercial vehicle needs. We are dedicated to developing our...

  • Service Advisor

    2 months ago

    Aldershot, United Kingdom Rossetts Commercials Full time

    Rossetts Commercials are looking to recruit for **Service Advisor **on a full-time basis to join their busy team in **Aldershot**. Rossetts Commercials are a Mercedes-Benz Commercial Vehicle dealer situated in the South East. Covering sales through to service, we are a ‘one-stop shop’ for all commercial vehicle needs. We are dedicated to developing our...

  • Automotive Service Advisor

    1 week ago

    Aldershot, United Kingdom EQ Recruit Full time

    We have an outstanding opportunity for an extremely professional, dedicated and successful Automotive Service advisor to join our client’s award winning, multi franchise, aftersales department based in Aldershot. This would be representing one of the areas top performing dealer groups offering long term career prospects and stability along with continuous...

  • Customer Service Advisor Windows

    1 week ago

    Aldershot, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Customer Service Advisor (Windows) £21,000 - £26,000 + Benefits Aldershot, Hampshire** Are you Customer Service Advisor or similar looking to join an innovative and forward thinking company, with ongoing training and development, and clear routes to progress, within a Monday to Friday role? In this customer based role you will work alongside the...

  • Customer Service Advisor Installations

    2 weeks ago

    Aldershot, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Customer Service Advisor (Installations) £20,000 - £22,000 + Benefits Aldershot, Hampshire** Are you Customer Service Advisor or similar who is looking to join an innovative and forward thinking company, with ongoing training and development, and clear routes to progress, within a Monday to Friday role? In this customer based role you will work alongside...

  • Automotive Service Advisor

    5 days ago

    Aldershot, United Kingdom ASI Recruitment Full time

    Automotive Service Advisor Basic £32k - £34k + Bonuses Independent Family Run Group Ash Vale Area "Your life doesn’t get better by chance, it gets better by change" Job Opportunity A great job role has arisen with my client, who is looking for a talented Service Advisor to provide excellent front-of-house customer service in a busy independent business....

  • Service Advisor

    1 month ago

    Aldershot, Hampshire, United Kingdom Jago Consultants Full time

    Service Advisor needed in the Aldershot area of Hampshire. We are working with a Motor Garage who are actively looking for a Service Advisor to join their friendly team. Aldershot area of Hampshire. Job Role – Motor Vehicle Service Advisor Salary – Negotiable depending on experience Service Advisor Duties include: Ensuring customers are aware of...

  • Customer Service Advisor

    3 weeks ago

    Aldershot, United Kingdom Motofix Accident Repair Centres Full time

    **Customer Service Advisor - Repair Centre** **Salary of £28,750 per annum** 45 hours per week Location: Aldershot GU12 **Benefits** - Excellent salary - 28 days annual leave (Inclusive bank holidays) - Workplace pension scheme - Free Training and Development Academy - Employee long service rewards (Inc. additional holiday) - Free uniform (and PPE) - Life...

  • Service Advisor

    2 weeks ago

    Aldershot, United Kingdom Pybus Recruitment Full time

    **Job Title: Service Advisor (Car Dealership)** **Basic Salary of £26,000 + upselling and customer service bonus - OTE of between £32,000 -£40,000 + Benefits** **Location: Aldershot GU12 4DZ** **Full Time and Permanent** **Hours: Monday to Friday 8.00 am-6.00 pm (1-hour lunch) and alternate Saturdays 8.00 am-12.00 pm** Our client has a turnover of...

  • Service Advisor

    2 weeks ago

    Aldershot, United Kingdom Pybus Recruitment Full time

    **Role: Service Advisor (Car Dealership)** **Basic Salary: Up to £26,000 (depending on experience) + upselling and customer service bonus - OTE of between £33,000 + Benefits** **Location: Aldershot GU12 4DZ** **Full Time and Permanent** **Hours: Monday to Friday 8.00am-6.00pm (1 hour lunch) and alternate Saturdays 8.00am-12.00pm** Our client has a...

  • Customer Service Advisor

    22 hours ago

    Aldershot, Hampshire, United Kingdom Motofix Accident Repair Centres Full time

    Customer Service Advisor - Repair CentreSalary of £28,750 per annum45 hours per weekLocation: Aldershot GU12Benefits Excellent salary 28 days annual leave (Inclusive bank holidays) Workplace pension scheme Free Training and Development Academy Employee long service rewards (Inc. additional holiday) Free uniform (and PPE) Life insuranceAbout the roleAs...

  • Customer Service Advisor

    2 months ago

    Aldershot, United Kingdom Local Facilities Management Ltd Full time

    **Part-time - School Hours** We are looking for outstanding Customer Service Advisors with excellent customer service skills to join our team. We have a part time role available.. **What we do?** We provide emergency/fast response to pest control services via a nationwide network of experienced, fully qualified and vetted technicians who are sub-contracted...

  • Customer Service Advisor

    4 days ago

    Aldershot, United Kingdom A1 Pest Control Ltd Full time

    **Part-time - School Hours** We are looking for outstanding Customer Service Advisors with excellent customer service skills to join our team. We have a part time role available.. **Who are we?** Here at A1 Pest Control Ltd we provide emergency/fast response to pest control services via a nationwide network of experienced, fully qualified and vetted...

  • Service Advisor

    3 weeks ago

    Aldershot, United Kingdom Pybus Recruitment Full time

    **Job Title: Service Advisor (Car Dealership)** **Basic Salary of £26,000 + upselling and customer service bonus - OTE of between £32,000 -£40,000 + Benefits** **Location: Aldershot GU12 4DZ** **Full Time and Permanent** **Hours: Monday to Friday 8.00 am-6.00 pm (1-hour lunch) and alternate Saturdays 8.00 am-12.00 pm** Our client has a turnover of...

  • Car Dealership Service Advisor

    4 weeks ago

    Aldershot, United Kingdom Pybus Recruitment Full time

    **Role: Service Advisor (Car Dealership)** **Basic Salary: Up to £26,000 (depending on experience) + upselling and customer service bonus - OTE of between £33,000 + Benefits** **Location: Aldershot GU12 4DZ** **Full Time and Permanent** **Hours: Monday to Friday 8.00am-6.00pm (1 hour lunch) and alternate Saturdays 8.00am-12.00pm** Our client has a...

  • Customer Service Advisor

    3 days ago

    Aldershot, United Kingdom Antac Support Services Full time

    We are searching for a self-motivated and ambitious Customer Service Advisor to join us based in Aldershot. This role will be based onsite with our client and offers an exciting opportunity for someone who is enthusiastic about providing exceptional service. You will playing a crucial role in ensuring families receive the essential support and effective...