Customer Service Advisor

3 weeks ago


Aldershot, United Kingdom Local Facilities Management Ltd Full time

**Part-time - School Hours**
We are looking for outstanding Customer Service Advisors with excellent customer service skills to join our team. We have a part time role available..

**What we do?**
We provide emergency/fast response to pest control services via a nationwide network of experienced, fully qualified and vetted technicians who are sub-contracted to work on behalf of us.

**What will I do in the role?**
- First point of contact for our customers to book in an emergency service
- Complete a booking for the customer
- Make sure the customer is at the heart of every conversation

**What do I need?**
- A desire and genuine passion for delivering excellent customer service ensuring an empathetic approach
- Strong written and verbal communication skills
- Experience of working in a customer-facing environment
- Confident IT skills
- Flexibility, professionalism, drive and willingness to learn
- Ability to work as part of a team
- Comfortable working with targets
- You must have proof of eligibility to work in the UK and reside in the UK during your employment.

**What will I be paid?**
We offer competitive pay rates and will be dependent on experience.

**What hours will I work?**
- Part time, typically working 25 hours per week (School hours - 9am till 2pm), over five days per week.

Our operational hours our Monday to Friday 8.00 until 5pm

**Job Type**: Part-time

**Salary**: £15,600.00 per year

Expected hours: 25 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



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