Student Support Administrator

2 months ago

Morden, United Kingdom South Thames Colleges Group Full time

**Salary**: £21,767 - £23,943 per annum, inclusive of London Allowance (FTE: £25,001 - £27,500 per annum)

Expiry date: 24/02/2023

Details:
**Permanent, Full Time (36 hours per week)**

**Term Time Only - 40 weeks per annum**

Student Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student orientated culture and puts students’ needs at the heart of everything it does.

The Student Support Administrator will provide responsive information and holistic, flexible support in the Student Support Centre, student communal areas and other sites where appropriate. You will act as a key triage point of referral in the Centre to ensure students are supported and signposted in a timely and appropriate manner. You will work closely with Student Engagement Advisers, the Service Head, students, staff, and external partners to support vulnerable students in achieving their full potential.

We’re looking for someone with a high standard of English language, as well as good written and verbal communication skills. You will have a high level of initiative, be able to work well under pressure and prioritise workload, demonstrating self-motivation at all times. You will have excellent organisation and administrative skills and be a proficient user of a variety of IT packages, including MS Office. Above all, you will have a strong customer focus, be highly approachable and have a calm and positive approach when it comes to communicating with the public and external partners.

This role is primarily based at Merton College however depending on the needs of the service, there may be a requirement to work across both Merton College and Carshalton College.

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The benefits package includes generous annual leave, pension scheme, subsidised sports facilities and professional development and training.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

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