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Service Advisor

2 months ago

Thame, United Kingdom Browns Garage Thame Full time

Service Advisor

Permanent Full Time (opportunity for part-time from 25 hours per week upwards)

c£26,000 depending on hours and experience

Thame

If you are looking for a varied and responsible customer service role that’s a little different, and you can bring high levels of organisation, prioritisation and communication, then this gem of an opportunity could be just right for you.

We are Browns Garage, a well-established family run garage in Thame, thriving on new and repeat customers, all of whom receive excellent, timely customer service covering parts, servicing, repairs and MOTs.

This wide-ranging role ensures that the first impression customers receive sets the high standard we expect, be it on the phone, or face to face. You’ll provide the vital link between understanding customer requirements and organising our team of technicians’ time to get the job done.

This will involve successfully juggling a range of duties, from booking appointments, ordering parts, managing the workshop and MOT diaries, updating the workshop management system to pricing, invoice production and processing payments.

The sheer variety and responsibility will suit and motivate someone with excellent communication and organisation skills, who wants to play their part in maximising the effectiveness of our team in delivering 100% customer satisfaction.

You may have previous automotive experience, but if not, just bring your willingness to learn and develop, and we’ll invest in your training to get you operational as soon as possible. We are open-minded on the time you can invest but are looking for a minimum of 25 hours per week, up to full-time. The role is Monday to Friday between 8.30am and 6.00pm.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £26,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Thame: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This job is based in Thame, Oxfordshire. Will you reliably be able to commute to this location?
- When would you be available to start?
- What salary would you be looking for?
- What hours are you looking to work?
- What experience do you have?
- What skills do you have?

Work authorisation:

- United Kingdom (required)

Work Location: One location