Current jobs related to Customer Service Advisor- Summer - Thame - Travelodge

  • Customer Service Advisor

    4 months ago

    Thame, United Kingdom Travelodge Full time

    Working in our Customer Service Team you’ll be providing support to our customers and hotel teams with genuine care, whilst having a strong passion for excellent customer service. **Please Note**: The role requires you to work 1 in 3 Saturdays, with a day off during the week in lieu. It will also be primarily office based with an opportunity to work...

  • Customer Services Advisor

    5 months ago

    Thame, United Kingdom Travelodge Full time

    **Find where you belong!** Are you an ambitious individual that enjoys a fast-paced environment which is integral in supporting our customers and hotel teams alike? Do you enjoy working in an office based environment where customer care and accuracy is key to success. If so, we’re looking for enthusiastic individuals with a hunger to succeed, develop and...

  • Customer Services Advisor

    4 months ago

    Thame, United Kingdom Travelodge Full time

    **Find where you belong!** Are you an ambitious individual that enjoys a fast-paced environment which is integral in supporting our customers and hotel teams alike? Do you enjoy working in an office based environment where customer care and accuracy is key to success. If so, we’re looking for enthusiastic individuals with a hunger to succeed, develop and...

  • Customer Services Advisor

    5 months ago

    Thame, United Kingdom Travelodge Full time

    **Find where you belong!** Are you an ambitious individual that enjoys a fast-paced environment which is integral in supporting our customers and hotel teams alike? Do you enjoy working in an office based environment where customer care and accuracy is key to success. If so, we’re looking for enthusiastic individuals with a hunger to succeed, develop and...

  • Customer Services Advisor

    4 months ago

    Thame, United Kingdom Travelodge Full time

    **5 month Fixed Term Contract** **Find where you belong!** Are you an ambitious individual that enjoys a fast-paced environment which is integral in supporting our customers and hotel teams alike? Do you enjoy working in an office based environment where customer care and accuracy is key to success. If so, we’re looking for enthusiastic individuals with...

  • Customer Services Advisor

    4 months ago

    Thame, United Kingdom Travelodge Full time

    **6 month Fixed Term Contract** **Find where you belong!** Are you an ambitious individual that enjoys a fast-paced environment which is integral in supporting our customers and hotel teams alike? Do you enjoy working in an office based environment where customer care and accuracy is key to success. If so, we’re looking for enthusiastic individuals with...

  • Customer Services Advisor

    4 months ago

    Thame, United Kingdom Travelodge Full time

    **Find where you belong!** Are you an ambitious individual that enjoys a fast-paced environment which is integral in supporting our customers and hotel teams alike? Do you enjoy working in an office based environment where customer care and accuracy is key to success. If so, we’re looking for enthusiastic individuals with a hunger to succeed, develop and...

  • Customer Service Advisor

    5 months ago

    Thame, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor - with Opportunity for Promotion** **Location: Chilton, Thame (hybrid working available upon completion of training)** **Salary: £23,000-£26,000** **Benefits**: - Professional, hardworking, yet supportive and friendly environment - Strong team ethos and ethical practices - Incentive scheme to reward high performance - 23 days...

  • Customer Sales

    4 months ago

    Thame, United Kingdom Opteven Holdings UK Ltd Full time

    The purpose of the Customer Sales & Service Advisor is to service our existing customers and provide them with the highest level of customer service. **Main Job Missions** - Retain partnerships, repairers & dealers by delivering on our agreed SLA's. - Increase renewal sales. - Take inbound calls from new and existing customers. - Answer any sales related...

  • Sales & Customer Service Advisor/accounts

    5 months ago

    Thame, United Kingdom Downtown Recruitment Full time

    This is a great opportunity to begin your insurance sales career or to progress further. If you are passionate about delivering only the best customer service and are looking to take your desire for customer service, into a job with long - term progression, for an established Award-winning business, this role could be the next step in your career. Work...

  • Customer Service Advisor- 5 Month Contract

    5 months ago

    Thame, United Kingdom Travelodge Full time

    **Role: This is a 5 month fixed term contract role** Working in our Customer Service Team you’ll be providing support to our customers and hotel teams with genuine care, whilst having a strong passion for excellent customer service. Please Note: The role requires you to work 1 in 3 Saturdays, with a day off during the week in lieu. It will also be...

  • Customer Advisor

    4 months ago

    Thame, United Kingdom Boots Full time

    Summary Job Reference: 231195BR - Job Reference: 2 3 1 1 9 5 B R Thame, High Street Permanent 37.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...

  • Customer Advisor

    4 months ago

    Thame, United Kingdom Boots Full time

    Summary Job Reference: - 229391BR Thame, High Street Fixed Term 37.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Recruitment Advisor

    4 months ago

    Thame, United Kingdom Travelodge Full time

    Working as a **Recruitment Advisor** on a **3 month secondment** or **FTC** as part of the Talent and People Proposition Team, Part of a small team providing first line Recruitment advice for Team Member recruitment queries across UK operations as part of an enhanced recruitment service provided to focus hotels during summer peak. This role is ideal for a...

  • Recruitment Advisor

    5 months ago

    Thame, United Kingdom Travelodge Full time

    Working as a Recruitment Advisor on a 6 month secondment or FTC as part of the Talent and People Proposition Team, Part of a small team providing first line Recruitment advice for Team Member recruitment queries across UK operations as part of an enhanced recruitment service provided to focus hotels during summer peak. This role is ideal for a student...

  • Customer Service Advisor

    4 months ago

    Thame, United Kingdom CPM UK Full time

    **Ideal location**: Thame, Oxfordshire, OX9 **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**: Strong teamwork ethic, contributing to personal and team...

  • Customer Services Administrator

    5 months ago

    Thame, United Kingdom Global CTS Recruitment Full time

    **Sales Support Administrator** **Rural Oxford - must be a car driver - fully office based** **£23,000 - £25,000 plus up to 5% bonus** **8.30am - 5pm** Global CTS are working with a client based rural Oxfordshire. Due to company growth, they're looking for a Sales and Customer Service Advisor to join their team. You will be responsible for supporting...

  • Sales Advisor

    5 months ago

    Thame, United Kingdom Crew Clothing Thame Full time

    **Sales Advisor - Thame - Part Time** - 6 hours per week_ At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity,...

  • Customer Advisor

    5 months ago

    Thame, United Kingdom Boots Full time

    Summary Job Reference: - 210851BR Thame, High Street Permanent Full-time **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely...

  • Sales Advisor

    1 month ago

    Thame, United Kingdom CV-Library Full time

    My well-established client in Thame is looking for a Sales Advisor. This exciting role will involve: * Dealing with telephone and email enquiries from the motor trade and members of the public who are looking for recycled/green parts The successful candidate must have: * A general understanding of motor vehicles with previous experience an...

Customer Service Advisor- Summer

5 months ago

Thame, United Kingdom Travelodge Full time

**Roles **available**: 2x Full Time Summer support.

**Contract**:May
- September.

**Location**:
**Travelodge Support Office
- Thame**

We work on a hybrid working model which means we work 3 days in the office and you can work 2 days from home.

**What is the role**:
***

Working in our Customer Service Team you’ll be providing support to our customers and hotel teams with genuine care, whilst having a strong passion for excellent customer service.

Please Note: The role requires you to work 1 in 3 Saturdays, with a day off during the week in lieu. It will also be primarily office based with an opportunity to work remotely for two days a week. This is not a fully remote role

A Day In The Life of a Customer Service Advisor
- Ensure outcomes and responses to customers meet with defined brand standards, focusing on quality at all times (spelling, grammar etc)
- Exercise initiative, ownership and responsibility when dealing with customer complaints to ensure the Travelodge brand is protected at all times
- Handle sensitive customer information in a confidential manner, whilst adhering to PCI compliance requirements at all times
- Making outbound calls to customers as much as possible to resolve contacts quickly and fairly
- Ability to work between the hours of 8am and 5pm and Saturdays as required (currently one in three), with a minimum of four hours worked per shift
- Achieve closures per hour targets to support the overall team KPIs: Productivity, Quality, First time Resolution and Refunds Budget
- Identify and share problems with all key internal stakeholders
- Provide support and guidance to our hotel teams to ensure consistency between Customer Services and Operations

What We’d Like From You

To succeed in the role, you’ll bring your passion for excellent Customer Service and desire to work in a fast paced, target driven environment.

In addition you’ll need to demonstrate:

- The ability to work well under pressure
- Good attention to detail
- Strong written and verbal communication skills

Confidence with Microsoft Office packages