Palliative Care Administrator

2 weeks ago

Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**We now have a vacancy for a part time, 10 hours, Palliative Care Administrator to work at St James House in Salford.**

You will administer, maintain and co-ordinate activities of the Palliative Care Counselling Service in compliance with Standard Operating Procedures and Trust polices and provide an administrative service to the team and act as the pivotal point of contact between the team members, patients and their carers, the Trust and other agencies.

**Main duties of the job**:
Support the Palliative Care Counselling Service and assist in the organisation of team meetings with the minutes and distribution of same.

Be responsible for the setting up of appointments with patients and other personnel as requested on behalf of the team.

Be responsible for all correspondence from the team. It will be necessary to work to deadlines and be adaptable to last minute changes

To be responsible for all general enquires, giving nonclinical advice to patients as appropriate

Liaise with secretaries / other health care professional/departments regarding the Palliative Care Counselling Service and patient queries

Assist in the data input of patient information as and when required.

Be responsible for the collection of audit data and maintenance of departmental databases

Assist with the collating, tracking, and filing of all data queries

Ensure the administrative requirements of the Palliative Care Counselling Service are conducted in a timely manner.

Develop own professional knowledge and skills

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Salford Care Organisation is responsible for delivering a range of acute, community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- RSA II or NVQ 2 or equivalent level of knowledge and experience

**Desirable criteria**:

- ECDL Qualification

**Knowledge, skills, training and experience**:
**Essential criteria**:

- Administrator experience
- Excellent organisational skills
- Good attention to detail
- Work under pressure and to deadlines
- Pro-active, flexible and able to multitask
- Work in a team and independently
- Excellent time management
- Excellent communication skills
- IT literacy in Word, Excel and PowerPoint

**Desirable criteria**:

- Experience of working in a healthcare environment
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:
**Applicant requirements**:

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