Hotel Room Attendant
6 months ago
Previous experience in hotel housekeeping preferred but not required. Full training will be provided.
To join a great and small team at our 77 bedroom hotel.
Shift pattern will be five days over seven including weekends. Hours of work are 9am - 2pm, Monday to Saturday and 10am - 3pm on Sundays.
Main duties include:
- Implement & respect chain's SOP
- Implement corrective action after guest review, mystery visit and complaint letter
- Organise linen & welcome product stores
- Refill housekeeping trolley
- Participate in the opening and closing of the department
- Ensure guest safety
- Ensure correct use and storage of cleaning chemicals
- Participate in deep cleaning - Execute the deep cleaning plan. Clean in-door / out-door public areas
- Prepare room for guests’ arrival
- Clean the room
- Control room defects
- Deal with guest requests
- Log and report all lost property found in rooms after guest departs
Knowledge and skills required:
- Basic knowledge of hospitality
- One-year experience in hospitality (preferred)
Behaviour
- Experience working in a team
- Hard worker & committed to work
- Sense of organisation
- Positive attitude
- Eye for detail
- Good personal appearance and hygiene
- Punctual
**Job Types**: Part-time, Permanent
Part-time hours: 25 per week
**Salary**: £10.42 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- Day shift
**Experience**:
- housekeeping: 1 year (preferred)
Work Location: In person
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