Training Administrator

4 months ago

Wakefield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Supporting the North of England Pathology and Screening Education Centre to provide a full and comprehensive administration service for the training of the scientific workforce for NHS Cancer Screening Programmes and other related laboratory medicine and pathology network specialities.

Under the guidance of the Business Manager and Training Facilitators the post holder will be required to establish and maintain a full, well-organised administrative service and be able to meet the needs of the Education Centre service users and staff.

The NEPSEC Team is a small but dedicated team of Administrators, Business/Training Managers, and appropriate directorship. We are located off hospital trust premises in a bespoke training facility on the outskirts of Wakefield where it is central to the overall customer base, which stretches the length and breadth of the North of England.

The facilities consist of a main administration office and a number of training rooms, including the largest specialist microscopy teaching suite in England and a multi-head microscope teaching room. We have a sister site based at Manchester Royal Infirmary, with an office, a smaller microscope training suite and a seminar room.

There is free on-site parking adjacent to the training facilities, which resides in a business park with easy access to a gym, hotels, and a new Costa and Greggs drive-thru. The facility is located just off the M1 motorway corridor and within easy reach of Ossett Town and Wakefield City Centre.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it’s staff together with the provision of an excellent health and well-being support service.

**The post holder responsibilities will include**:

- Act as the primary point of contact, handling telephone calls, inquiries, and resolving problems or redirecting calls as needed.
- To provide a full confidential and comprehensive administrative support to training team including training facilitators and NEPSEC staff involved in the trainings.
- To provide a full administrative service for Cervical Sample Taker Initial Training programs of learning, which are complex and sensitive by nature, ensuring course participants are advised appropriately in line with NHS England and UKHSA guidance in a calm, motivational, sensitive

and where co-operation is required, in a persuasive manner.
- Maintain both manual and electronic filing systems and databases as required by the Centre and ensure all training and competencies related documentation are accurately and appropriately filed or archived.
- Maintain spreadsheets and databases and ensure data accuracy when entering data into systems, following strict protocols and guidance on the use of such information systems.
- Undertake generic office duties including receiving incoming and dispatching outgoing mail, photocopying and compile correspondence and distributing information.
- Provide guidance and advice to course participants and service users with regards to joining instructions, timings, costs/fees, protocols or procedures and report problems as they arise to members of the management team as appropriate.
- Responsible for the maintenance of the training calendar and booking systems for the use of the training facilities and/or equipment.
- Undertake course preparation to include, gathering information, printing, photocopying and compiling delegate file packs.
- Coordinate on-site events and travel to off-site locations for course provision, involving tasks such as arranging room setups, preparing equipment, providing fire information, conducting introductions, overseeing time-keeping functions, and managing the circulation of training

cases/slides. The role requires significant travel within NEPSEC-covered regions, with occasional overnight stays for off-site events or cross-cover clerical responsibilities.
- Attend administrative and departmental meetings as required and develop agenda, take minutes and other supporting tasks.
- To set up meeting rooms and training facilities in preparation for delivery of education sessions including the transport and distribution of training materials and preparation and operation of training related IT and software.

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