Ppt Services Assistant

4 weeks ago


Birmingham, United Kingdom University of Birmingham Full time

**Position Details**

Campus Services

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £20,498 to £20,910, with potential progression once in post to £23,842

Band 300

Part Time, Permanent - 20 hours per week

Closing date: 6th June, 2023

**Role Summary**

The Post holder will be expected to work as part of the Post, Porter and Transport team primarily within Postal Services. They will be responsible for the efficient, processing of both international and national parcels and mail. This will include export documentation, hazardous goods and the sortation, delivery and collection of University internal and external post. They will be responsible for giving guidance and advice on all areas of logístical needs to cover mail, express courier and freight solutions. They will have a flexible attitude to working patterns and be available as required in order to meet the business needs of all Post, Porter and Transport areas. A Professional customer focus approach is essential.

**Main Duties**
- Responsible for the sorting of internal and external mails prior to delivery, plan, prioritise and organise the loading, delivery and collection of all post and parcels in the best time effective manner.
- Sort and process outgoing mail using high tech machinery and comprehensive software systems.
- Responsible for delivery of secure, valuable and critical mail using a handheld PDA or Smartphone to ensure an authorised signature is captured, and reconcile these details on the post room systems.
- When required, you will be expected to be flexible and use initiative, prioritising and managing schedules in accordance to the needs of the University.
- Assist the team leader in health and safety matters such as spill kit audit, and regular reporting, along with such roles as first aider or fire marshal.
- The duties will involve lifting and moving heavy sacks and trays of post and parcels.
- When required to do so, you will expected to assist the Porter and Transport departments in the transportation of vehicles, staff, furniture and equipment around the University as well as off campus.
- Cover the Postal Services reception desk dealing with all enquiries and queries from visitors.
- Liaise with contractors to arrange collections and deliveries out of scope for postal services staff.
- Assist the team leader in compiling reports and spreadsheets to be used for recharging postal costs to departments.

**Portering Duties**
- Deliver and collect Stationary, Office Equipment, Confidential Waste and Unwanted furniture on and off campus.
- Setting up furniture for examinations, exhibitions and formal University functions.

**Transport Duties**
- Deliver and collect vehicles being serviced or repaired to external garages
- Carry out cleaning and safety checks on vehicles.
- Drive staff and visitors to selected destinations
- Transport students and visitors to venues and events

Attend all team/briefs/training and department meetings as required and to contribute constructively.
To actively be involved in an annual development review and be expected to undertake a full active part in any training and development identified to enable you to carry out your work effectively; this may include First Aid and Fire Warden training.
You will be required to wear the correct protective and University image clothing. (uniform)
We are looking for eager and enthusiastic people flexible in their approach to work, with a willingness to help other colleagues
Please note that the balance of tasks may vary from time to time, from one Post room assistant to another, as the tasks will be rotated to ensure all staff know how to carry out all elements of the roles. To help provide cover during leave and other occasions of absence.
Any other duties or tasks commensurate with the grade of the post, as requested by the Line Manager, their manager/head of department, senior manager/director or, the Director of Campus Services.

**Person Specification**

Understanding of basic software systems and ability to manage Smart phone/PDA technology

Confident in driving commercial vehicles within your driving licence specifications.

Successfully complete an external training programme to gain a qualification in the shipping or dangerous goods as recognised by IATA (International Air Transport Association).

Ability to follow detailed schedules and work plans

Good interpersonal skills with the ability to communicate effectively

Ability to work within differing teams

Demonstrate a flexible approach to work and working hours

Experience in Postal, Porter or a Transport environment would be advantages but not essential

Demonstrating a high level of discretion in dealing with confidential matters.

**Valuing excellence, sustaining investment


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