Leisure Assistant

3 months ago


StratforduponAvon, United Kingdom Macdonald Hotels & Resorts Full time

**About us**:
Macdonald Alveston Manor Hotel is one of the finest 4-star hotels in Warwickshire, offering excellent luxury accommodation in one of the most beautiful and historic parts of England.

Set in the heart of Shakespeare Country, near beautiful Cotswold villages, the historic Alveston Manor Hotel is set on its grounds, just 5 minutes walk from all the cultural attractions of Stratford-upon-Avon.

Macdonald Alveston Manor Hotel is the ideal base for Shakespeare enthusiasts with nearby Shakespeare Houses and Royal Shakespeare Theatre. Once you've finished exploring, we recommend visiting our Vital Health Club for a relaxing sauna before you dine in the fabulous Manor Restaurant.

**About the role**:
Our leisure sales assistant is the key contact for our leisure membership base. More than just a typical sales role, we are looking for our ideal team member to build a great rapport with our clients, being innovative in driving new sales and ensuring membership retention.
- Passion for leisure, fitness and customer service
- Understanding clients' individual needs and communicating how our club can help them achieve their goals
- Team player who is able to work alongside leisure and spa colleagues, whilst also pro-active in their individual role

**Outline Job Description**:

- Driving new membership sales working towards club targets
- Daily KPI’s
- Lead generation
- Member retention activities
- Managing members arrears
- Assisting leisure and spa team when required

**Benefits**:

- Training provided by Leisure Manager to upskill in all areas of Leisure
- Uniform provided
- Parking available on site
- Free meals when on duty
- 25% off food, drink, and spa treatments across the group
- Free use of our leisure, pool and gym facilities at off-peak times
- Career progression
- Staff & friends and family accommodation rates throughout all our hotels across the UK
- Employee incentive schemes
- Every member of our team is given instant access to our financial wellbeing benefit - Wagestream - which allows you to track your pay in real time and stream up to 40% of the wages you’ve already earned.
- Access to the Employee Assistance Programme through Hospitality in Action
- Company events
- Compeny pension
- Gym membership worth £700
- Wellness programme

**Experience**:

- Leisure Club / Centre: 1 year (preferred)

**Job Types**: Part-time, Permanent, Zero hours contract

**Salary**: £10.75 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Ability to Commute:

- Stratford-Upon-Avon (preferred)

Work Location: In person


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