Accommodation Office Assistant

1 month ago


Leeds, United Kingdom University of Leeds Full time

**Accommodation Office Assistant**:
**Salary **Grade 4 (£21,197 - £23,715 p.a. depending on experience)

We are open to discussing flexible working arrangements.

**Are you committed to delivering a high level of customer service and are passionate about helping students? Have you worked in a busy office environment? Do you have good organisation and communication skills?**

The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.

We are seeking an Accommodation Assistant to be responsible for dealing with enquiries from prospective and existing residents; providing customer support in writing, over the phone and in person. Committed to delivering a high level of customer service in a busy office environment in order to improve the student experience for residents.

You will be required to work 35 hours per week on 5 days over 7 basis which includes working on weekends, days designated as public holidays and University closure days.

**What we offer in return**
- 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That’s over 40 days a year
- Generous pension scheme options plus life assurance Grade 6 and below
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
- Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more

**Interviews are to be held on Thursday 16**th** March 2023**

**To explore the post further or for any queries you may have, please contact**:
**Chantelle Aleksander - Accommodation Office Manager**

**Tel**:(0113) 343 7777

**Location**:

- Leeds - Main Campus**Faculty/Service**:

- Facilities Directorate**School/Institute**:

- Accommodation and Residence Life**Category**:

- Administrative and Clerical Support**Grade**:

- Grade 4**Salary**:

- £21,197 to £23,715 p.a.**Working Time**:

- 35 hours per week, working on 5 days over 7 basis**Post Type**:

- Full Time**Contract Type**:

- Ongoing**Release Date**:

- Monday 27 February 2023**Closing Date**:

- Thursday 09 March 2023**Interview Date**:

- Thursday 16 March 2023**Reference**:

- FDARL1000



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