Customer Care Agent

5 months ago


Wrexham, United Kingdom T Brown Group Full time

**T Brown Group are looking for an experienced Customer Care Agent to join our team, based in our Wrexham Office.**
- £24,000 per Annum
- 37.5 hours a week
- 33 days holiday (inclusive of Bank Holidays)
- Pension Scheme

**What will you be doing?**

As part of the Customer Care Centre, our Customer Care Agents are expected to provide an exceptional experience on all inbound calls to the business.

The successful Customer Care Agent will be able to advise residents on works to being carried out, book appointments as necessary as well as pass on calls throughout the business and answer inbound enquiries.

**What do you need?**
- Good level of spoken English
- Excellent communication skills
- Previous Customer Service experience
- Experience of High Volume, High Pressure Environments
- Inbound call/service centre experience
- Administration/Data inputting
- Able to work alone and within a team.
- Able to resolve problems quickly and smoothly.
- T Brown Group (“TBG”) Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

Schedule:

- 8 hour shift
- Weekend availability

Application question(s):

- Are you able to reliably commute to the office on a daily basis?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: CCA



  • Wrexham, United Kingdom CV-Library Full time

    JC202 - Customer Service Agent Location – Wrexham Salary – £Competitive Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Customer Service Agent to join their team in Wrexham. The Customer Service Agent will be responsible for answering calls and advising tenants/residents on works...

  • Customer Service Agent

    2 months ago


    Wrexham, United Kingdom First Military Recruitment Full time

    JC202 - Customer Service AgentLocation – WrexhamSalary – £CompetitiveOverview:First Military Recruitment is working in partnership with our reputable client who is seeking a Customer Service Agent to join their team in Wrexham.The Customer Service Agent will be responsible for answering calls and advising tenants/residents on works being carried out, to...

  • Estate Agent

    5 months ago


    Wrexham, United Kingdom Connells Group Full time

    OTE: £25,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Wrexham **working in our well known **Beresford Adams** **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Estate Agent

    5 months ago


    Wrexham, United Kingdom Connells Group Full time

    OTE: £23,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Wrexham** working in our well known **Beresford Adams** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...


  • Wrexham, United Kingdom CV-Library Full time

    A well-established Client of mine that specialising in installation, maintenance, and repairs within the social housing sector. That pride themselves on providing exceptional service to our residential and commercial customers. To support their continued growth, I am looking for a dedicated and personable Customer Service Agent to join our team. Key...


  • Wrexham, United Kingdom Recruit4Staff Full time

    Recruit4staff are proud to be representing their client, a leading waste management company in their search for a **Customer Service Executive** to work on a permanent basis at their **Wrexham offices**. **For the successful Customer Service Executive our client is offering**: - Up to £25,000 per annum - 8.30am - 5pm - Monday - Friday - Permanent...

  • Property Inspection

    5 months ago


    Wrexham, United Kingdom Property Solutions Group Full time

    If you have an interest in property and are looking to turn that interest into additional income in your spare time, then we want to hear from you. Property Solutions Group value, manage and sell property across the UK and are looking for Field Agents to join us on a self-employed basis. Carrying out pre-arranged appointments, you will be visiting...


  • Wrexham, United Kingdom First Military Recruitment Ltd Full time

    Customer Service AgentFirst Military Recruitment Ltd is working in partnership with a reputable client to find a Customer Service Agent to join their team in Wrexham.About the RoleThe Customer Service Agent will be responsible for answering calls and providing information to tenants/residents about works being carried out, booking appointments as necessary,...


  • Wrexham, United Kingdom First Military Recruitment Ltd Full time

    Customer Service AgentFirst Military Recruitment Ltd is working in partnership with a reputable client to find a Customer Service Agent to join their team in Wrexham.About the RoleThe Customer Service Agent will be responsible for answering calls and providing information to tenants/residents about works being carried out, booking appointments as necessary,...


  • Wrexham, United Kingdom First Military Recruitment Ltd Full time

    Customer Service AgentFirst Military Recruitment Ltd is partnering with a reputable client to find a Customer Service Agent to join their team in Wrexham.The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service to tenants and residents.Key Responsibilities:Answering customer calls and...


  • Wrexham, United Kingdom First Military Recruitment Ltd Full time

    Customer Service AgentFirst Military Recruitment Ltd is partnering with a reputable client to find a Customer Service Agent to join their team in Wrexham.The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service to tenants and residents.Key Responsibilities:Answering customer calls and...


  • Wrexham, Wrexham, United Kingdom Randstad Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing excellent service, and collecting valuable feedback.Key Responsibilities:Travel to various locations to conduct customer...


  • Wrexham, Wrexham, United Kingdom Randstad Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing excellent service, and collecting valuable feedback.Key Responsibilities:Travel to various locations to conduct customer...


  • Wrexham, Wrexham, United Kingdom Randstad Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing excellent service, and collecting valuable feedback.Key Responsibilities:Provide exceptional customer service and build strong...


  • Wrexham, Wrexham, United Kingdom Randstad Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing excellent service, and collecting valuable feedback.Key Responsibilities:Provide exceptional customer service and build strong...


  • Wrexham, United Kingdom CV-Library Full time

    Position: Customer Care Assistant Location: Wrexham Job Type: Full-Time Salary: £26,000 - £27,500 An exciting opportunity has arisen for an experienced Customer Care Assistant to join an established company located in Wrexham city centre. The ideal candidate will have excellent communication skills, a friendly and approachable demeanour, stay...


  • Wrexham, United Kingdom Randstad Full time

    Job Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales in a fast-paced and dynamic environment.Key Responsibilities:Provide excellent customer...

  • Internal Sales Agent

    5 months ago


    Wrexham, United Kingdom Breedon Group plc Full time

    **Description**: Love sales but want a bit more structure to your day? Or looking to kick start your sales career? We’d love to hear from you! - _ As an Internal Sales Agent you will be a key member of our Commercial team focused on providing excellent customer service and providing support to the North Wales and Cheshire region. You’ll be responsible...


  • Wrexham, Wrexham, United Kingdom Recruit4staff Full time

    {"title": "Customer Service Executive", "description": "Join Our Team as a Customer Service ExecutiveRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate.The successful candidate will be offered:\u00a242,683.75 per annumMonday -...


  • Wrexham, Wrexham, United Kingdom Recruit4staff Full time

    {"title": "Customer Service Executive", "description": "Join Our Team as a Customer Service ExecutiveRecruit4staff is proud to be representing a leading manufacturing company in their search for a Customer Service Executive to work at their facility on the Wrexham Industrial Estate.The successful candidate will be offered:\u00a242,683.75 per annumMonday -...