Customer Service Representative

1 month ago


Wrexham, United Kingdom First Military Recruitment Ltd Full time
Customer Service Agent

First Military Recruitment Ltd is partnering with a reputable client to find a Customer Service Agent to join their team in Wrexham.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service to tenants and residents.

Key Responsibilities:
  • Answering customer calls and responding to queries
  • Booking appointments and escalating issues to the relevant department
  • Providing information and support to customers
  • Maintaining accurate records and notes on the company's IT system
Requirements:
  • Previous experience in a call centre or customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a high-pressure environment
  • Good level of spoken English
What We Offer:
  • Competitive salary
  • Pension scheme
  • 25 days annual leave + 8 bank holidays
  • Employee Assistance Programme


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