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Sales Co-ordinator

3 months ago

King's Lynn, United Kingdom NOCN Group Full time

**Why NOCN Group?**

NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.

A career at NOCN Group offers you the chance to be part of a fast-growing, international educational non-for-profit. Plus, there’s lots of other great benefits which can be viewed on our website at:
NOCN Group has been named amongst the Best Medium-sized Organisations in the UK as one of Sunday Times’ Best Places to Work 2024 list.

**What will you be doing?**
- Act as a point of contact for potential new customer queries and share relevant information with the business development team.
- Take responsibility for qualifying new business enquiries coming into the organisation for the Business Development Managers to them take forward.
- Manage, track and reconcile all inbound enquiries and report on conversions of enquiries in the CRM.
- Preparation of contracts, proposals and other sales documentation as required.
- Support the sales team with general operations to help reach the team's objectives.
- Proactively contribute to Business Development team, suggesting innovative ideas to increase sales and customer experience.
- Accurate attention to detail, preparing contracts, updating customer information and team spreadsheets.

**About you...**
- Level 2+ in Literacy and Numeracy.
- Customer Service Experience.
- Experience of working within the education sector.
- Experience of cold calling and generating business.
- Excellent written and verbal communication skills.

Other desirable, but not essential, criteria:

- A minimum of 2 years' experience in a sales-oriented environment.
- Level 3+ qualification in Sales or associated area.
- Knowledge of Education Delivery Providers - Employers, FE
- Sector, Private Training Providers, Work Based Learning.
- Knowledge of the training and development needs of employers and their employees.
- Knowledge of the challenges facing the educational sector and the ability to turn these into opportunities for NOCN.

**How to apply?**

If this sounds like the job for you, please send your completed **Equal Opportunities Monitoring Form, CV and a covering letter**, explaining why you are the best fit for the role, to**:recruitment[at]nocn[dot]org[dot]uk**

**Job Types**: Full-time, Permanent

Pay: £23,221.00-£27,729.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- King's Lynn, PE30 5BY: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have Level 2+ in Literacy and Numeracy?

**Experience**:

- Customer service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in King's Lynn, PE30 5BY

Application deadline: 12/06/2024