Business and Partnerships Lead

3 weeks ago

Bedfordshire, United Kingdom East of England Ambulance Service Trust Full time

To support the Trust’s Business and Partnerships interface with stakeholders, leading where appropriate and assisting in the development, implementation and management of the business processes of the Trust. Contract management and accountability are key features of the role.

The Business and Partnerships Lead is the focal point for partnership working, with particular relationships with Integrated Care Systems, Blue Light Partners and other organisations in the region. There is a local and regional focus to the role, with an emphasis on leading and delivering on key strategic priorities for the Trust. The Lead also creates good working relationships internally, with their geographical sector leads, including operational and clinical leads.

The Business and Partnerships Team is part of the Integration directorate and our focus is on partnership working, collaboration and fostering trusted relationships with a range of partners.

1. Lead the commissioning interface between the Trust and its customers for a portfolio of income streams, including contract performance, financial performance, negotiation and monitoring. Taking specialist lead for the emergency operations and related services contracts.
2. Analyse and interpret the individual commissioning intentions of the portfolio of customers to determine how this will affect the Trust and its business streams. Recommend actions to create opportunities for investment.
3. Commissioning lead for changes in the health care pathway including the Trust’s interface with networks such as Critical Care, PPCI, stroke and cancer and others as they are created. Responsible for identifying the commissioning implications of the proposals and working with operational and financial colleagues to create costed business cases for internal and external discussion and negotiation.
4. Support local operational teams in the formation of SLAs, contracts and agreements to ensure that all aspects of the Trust’s governance procedures are covered.
5. Consult with internal partners from all disciplines to ensure that business opportunities are legal, clinically safe, deliverable and financially viable.
6. Maintain the business process cycle database for the Trust including the monitoring of all income streams to ensure viability and tracking from initial request to cash receipt.
7. Assist, participate and lead where appropriate on the Trust’s response to tenders and service developments, ensuring operational, clinical quality, financial and corporate agreement is achieved and sufficient financial contribution is assured.
8. Ensure all new business opportunities within the contract portfolio that are sought have sound business cases with the correct levels of authorisation, planning and financial input.
9. Ensure that contract management processes within the service portfolio are robust and correctly documented, and that the operation of contracts meets the needs of the organisation in terms of quality and financial return.
10. Work with the Operational leads to develop and implement strategies to increase market share in other business lines if appropriate.
11. To support engagement with Integrated Care Systems and associated boards / work streams to ensure that the impacts of any system-wide transformation proposals are modelled and costed appropriately, in line with the organisational strategy, to feed into system-wide negotiations.
12. Deputise for the Deputy Director of Business and Partnerships when appropriate.

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