Admissions Assistant

2 weeks ago

Reading, United Kingdom Crosfields School Full time

Crosfields is a positive, happy, ‘can do’ school offering a very thorough academic education with considerable breadth outside the classroom.

Our mission is to provide an exceptional education which is broad, thorough and enjoyable, enabling children to make the most of themselves and to be considerate of others.

If you are a team player with drive, enthusiasm and an interest in working in a committed educational environment, we would love to hear from you and show you around our wonderful school.

This is a term time and permanent role, starting in April 2023.

**Key Areas of Responsibility**
- Manage enquirers through to registration for all prospective families.
- Qualify leads using a heat status.
- Ensure enquirers are monitored and notes and files are regularly updated.
- Complete weekly calls to families to encourage them to visit Crosfields School or complete a registration form.
- Liaise with SLT to confirm tour slots for prospective families.
- Manage tour bookings for all prospective families.
- Complete the necessary follow up with families once they have visited the school either by attending an Open Event or a tour.
- Follow up with prospective families that register for events and tours but do not attend.
- Manage the Registrar inbox during term time to ensure all enquirers are followed up in a timely manner.
- Make suggestions to improve the customer journey from enquiry to registered family.
- Record incoming phone calls on the MIS system iSAMS.
- Ensure registration fees have been received daily and updated on iSAMS.
- Collate photos of pupils attending assessments and add to feedback forms.
- Attend recruitment events, including Open Events during the weekend (hosted twice per year) and occasional evenings.
- Audit new pupil records to ensure all paperwork is correctly stored, including photo consent and medical documents.
- Manage all call-back requests via the website form.
- Any tasks deemed appropriate by the Registrar, Director of External Relations, Bursar or Head.

**About you**

This role requires someone who thrives in a sales-driven environment and understands the importance of delivering exceptional customer service. You will be required to make daily phone calls as part of the enquiry management process. You will need to quickly build relationships with new prospective families and book them into an event or a tour.

This role will be required to support recruitment events throughout the year, this includes two weekends per year and occasional evening.

**Experience**
- Understanding of iSAMS (desirable)
- Demonstrated track records of meeting and exceeding targets.

**Knowledge**
- Understanding of a day school model from Nursery to GCSE.
- Familiar working with data management systems

**Skills**
- Confident working in a fast paced environment.
- Strong communicator and willing to speak to families regularly to help them through the admissions journey.
- Exceptional customer service skills.
- Ready to be a brand ambassador of Crosfields School.
- Excellent attention to detail.
- Crosfields aims to employ staff who are best qualified for the post and does not discriminate on the grounds of race, colour, nationality, ethnic or national origin, religion or religious belief, sexual orientation, marital or Civil partnership status, disability or age._

**Job Types**: Part-time, Permanent, Graduate

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking

Work Location: One location

Application deadline: 14/04/2023

  • Admissions Assistant

    2 weeks ago

    Reading, United Kingdom The Oratory School Full time

    The Admissions Assistant will assist the Registrar to provide a professional and high-quality admissions service and support the admissions process from the initial enquiry stage to a pupil’s first day at the Oratory School. The Admissions Assistant works collaboratively to deliver a high-quality standard of support, ensuring that services are efficient...

  • Casual Digital Admissions Adviser

    5 days ago

    Reading, Berkshire, United Kingdom Activate Learning Full time

    Who we are: Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning. We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and...

  • Assistant Patient Pathway Coordinator

    1 month ago

    Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Assistant Patient Pathway Coordinator for the CAT 7 Community Paediatric admin team. **Full time hours**: 4 days 08:00-16:00 and one late shift 09:00 - 17:00 The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide...

  • Administration Assistant

    1 week ago

    Reading, United Kingdom Flint House Police Rehabilitation Full time

    Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames and set in 20 acres of ancient woodland, there are two...

  • Clinical Lead

    6 days ago

    Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    We are looking to recruit a Band 7 clinical lead Nurse for the Community Specialist Heart Care Nursing team across Berkshire West, to lead a team of Specialist Community Heart Care Nurses and with them effectively manage a collaborative approach to reducing avoidable admissions to hospital and to assist in reducing delayed discharge of patients with Heart...

  • Assistant Patient Pathway Coordinator

    1 month ago

    Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Job summary Assistant Patient Pathway Coordinator for the CAT 7 Paediatric admin team. Full time hours:4 days 08:00-16:00 and one late shift 09:00 - 17:00 The job description should be regarded as a guide to the planned duties and responsibilities of the post. The description is not exhaustive and will be subject to periodic review in association...

  • Service Assistant X 2

    6 days ago

    Reading, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team this role as a Service Assistant plays a core part in providing fantastic customer service. Do you enjoy helping people and providing a great service? The Hours: There are two posts available. One is at Basildon Park on Fridays and Saturdays. The other is at Greys Court on Sundays. Working...

  • Administrative Assistant

    3 weeks ago

    Reading, Reading, United Kingdom The Bulmershe School Full time

    The Bulmershe are looking for an enthusiastic and well organised Administrative Assistant to join our friendly and vibrant school. The role will be to undertake administrative tasks for the whole school; responding to a wide range of requests and needs, as well as being on hand to support our admissions, transition and reception teams.SPECIFIC DUTIES AND...

  • Nuclear Medicine Specialist Receptionist

    1 month ago

    Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Band 4 Nuclear Medicine Specialist Receptionist This is a part-time post for 12 hours per week (Monday-Friday mornings). The post-holder will be part of a team providing a comprehensive administrative and secretarial service to the Nuclear Medicine department, as part of the medical Physics and Clinical Engineering department. The nuclear medicine team...

  • Graduate Teaching Assistant

    2 weeks ago

    Reading, Reading, United Kingdom University of Reading Full time

    The School of Biological Sciences at the University of Reading is offering a graduate teaching assistant (GTA) position. This position allows the candidate to register for a PhD that is fully funded through part-time teaching work with the University. The successful candidate will contribute to student learning in the School of Biological Sciences, undertake...

  • Discharge Coordinator

    1 month ago

    Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    This is a perfect role for recent graduates who want to get experience in an acute hospital setting and learn more about the NHS. The Discharge Coordinator is a key role in the Hospital Discharge Service; working in a patient facing, ward based role at the Royal Berkshire Hospital, discharge coordinators work under the direction of the Ward Manager and in...

  • Mental Health Practitioner

    2 days ago

    Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Mental Health Practitioner Band 3 - Crisis Resolution Home Treatment Team, Reading Based at Prospect Park Hospital in Reading, you will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid hospital admission. The post holder will support the delivery of care specified within the plans of care formulated and...

  • School Receptionist Administrator

    2 weeks ago

    Reading, United Kingdom Frankly Recruitment Full time

    Are you an organised and detail-oriented individual looking to make a difference in the education sector? We are currently seeking a dedicated School Receptionist to join a Reading based team! Temporary position Until end of term (July) £11-£12/hr Monday to Friday 8.30am - 3.30pm As a School Receptionist, you will be responsible for providing clerical,...

  • Clinical Lead

    5 days ago

    Reading, Berkshire, United Kingdom Berkshire Healthcare Foundation Trust Full time

    We are looking to recruit a Band 7 clinical lead Nurse for the Community Specialist Heart Care Nursing team across Berkshire West, to lead a team of Specialist Community Heart Care Nurses and with them effectively manage a collaborative approach to reducing avoidable admissions to hospital and to assist in reducing delayed discharge of patients with Heart...

  • Mental Health Practitioner

    4 days ago

    Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Based at Prospect Park Hospital in Reading, you will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid h ospital admission. The post holder will support the delivery of care specified within the plans of care formulated and directed by mental health practitioners and the broader multidisciplinary team for...

  • Head of PR, Marketing and Communication

    3 weeks ago

    Reading, Berkshire, United Kingdom Bradfield College Full time

    The Bradfield Group, incorporating Bradfield College, St Andrew’s School and Bradfield College Enterprises, is seeking an experienced Group Director of Marketing and Communications to lead strategic and operational marketing, communications and public relations and to take a key leadership role in helping to position the Group for future success and...

  • Administrator

    4 weeks ago

    Reading, United Kingdom Little Acorns Colleton Pre-school Twyford Full time

    To provide clerical and financial administration support to the Pre-school. To provide support as part of the pre-school team, under the direction of the manager. To provide safe, high-quality education and care for young children which meets the individual needs of the children attending the setting. **Main Duties** **Organisation** To be the face of the...

  • Clinical Lead – Community Specialist Heart Care Nursing Team

    1 week ago

    Reading, United Kingdom Berkshire Healthcare Foundation Trust Full time

    Job summary We are looking to recruit a Band 7 clinical lead Nurse for the Community Specialist Heart Care Nursing team across Berkshire West, to lead a team of Specialist Community Heart Care Nurses and with them effectively manage a collaborative approach to reducing avoidable admissions to hospital and to assist in reducing delayed discharge of...

  • Patient Flow Coordinator

    1 month ago

    Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    The Patient Flow Coordinator is a key part of the Therapy Service; working in a patient facing, ward based role at the Royal Berkshire Hospital. They will work under the direction of the Therapy Team and in conjunction with ward multi-disciplinary teams (MDT). They will assist with the planning and implementation of patient discharge; as well as aiding...

  • 7.5 Tonne Driver Driver

    1 week ago

    Reading, Berkshire, United Kingdom GXO Logistics Full time €14

    GXO Logistics Supply Chain Inc. Are you an experienced HGV 7.Here at GXO Logistics , we are currently looking for a full-time, permanent HGV 7.5T Driver to join us in Reading for our client, one of the leading retail companies, B&Q . You will be delivering B&Q products based on the Store to Home network.You will be contracted to work 40 hours per...