Client Sales Apprentice

5 months ago

Andover, United Kingdom Somerset Bridge Group Full time

We are looking for an enthusiastic and motivated individual who is looking for a career. You will be joining as a Client Sales Apprentice in our brand GoSkippy4Business team and funded through a Level 2 apprenticeship as Financial Services Customer Advisor.

This is a fantastic opportunity to start your career in a telephony-based role in a key sector of the UK economy, where we will provide you full support with achieving your qualification and on the job training with a great career progression within the insurance industry.

Within this role you will be focusing on building relationships with business customers, maintaining customer satisfaction through a personalised and quality service to ultimately provide an insurance product the customer requires.

**Key Responsibilities**:

- Understand and explain policy cover in line with Insurer terms and conditions.
- Develop and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image.
- Ensure customers are given correct and relevant information, ensuring their needs are met and allowing them to make an informed decision.
- Obtain, clarify and input correct and accurate data in order to minimise errors, amendments and complaints/cancellations and having fully understood all of the terms, conditions and restrictions.
- Implement due care and diligence and escalating risks appropriately, especially where activities might affect the integrity of the financial system; for example, suspicions of fraud/money laundering.

You’ll have the following traits:

- Confidence
- Good time management
- Great attention to detail
- Able to listen and solve problems

Our Benefits
- Hybrid working - 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays
- Pension scheme - 5% employee, 6% employer
- Flexitime
- Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties

**Working at SBG**

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

**Equal Opportunity Employer**

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, colour, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: From £20,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Referral programme
- Store discount
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Andover, SP10: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Andover, SP10

Reference ID: August - SBG

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