Internal Sales Assistant

7 months ago


Birmingham, United Kingdom Cerro E.M.S. Limited Full time

Cerro E.M.S. Limited

Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Under broad supervision, responsible for assisting with tasks within the sales department. To support with all administrative tasks, including marketing, planning, organization, and automation including managing the information systems of the department. Maintains the given optimal flow of orders. Assists with the administrative services of sales. Helps with the order processing and the relationships with clients for the administrative aspects of the sale (complaints, billing, deliveries, etc.). Role typically requires between 3 and 5 years of experience.

To provide excellent customer service by proactively engaging with all customers to promote and assist in the driving of sales.

Support the sales team in all administrative tasks, ensuring timely completion and deadlines are met on a timely basis.

To generate leads and transfer to the relevant Sales team member to follow up, when applicable.

Assist the Sales team in processing, preparing sales quotations, proposals and orders.

Co-ordinate orders to ensure timely conclusions by collaborating with other departments internal and external to ensure smooth work flow and effective communication is maintained at all times, with customer requirements being met.

Update management systems, ensuring databases are accurate and any accompanying documentation is completed.

Assist in the management of customer accounts ensuring timely delivery on products.

Provide reception duties, welcoming visitors to site and ensuring on -site policies and procedures are maintained.

To act as main contact for all telephone enquiries maintaining a professional manner at all times.



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