Internal Sales

6 months ago


Birmingham, United Kingdom Encon Insulation Full time

**Internal Sales**

An exciting opportunity for an **Internal Sales Person **to join our team in **Birmingham **working in a full time role, Monday - Friday.

As an **Internal Sales Person** you will be working in the office in our Birmingham Branch working Monday - Friday for 40 hours per week.

**Why Encon?**

Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support.

**Company Benefits**:

- Competitive salary with yearly reviews
- Yearly bonus scheme
- Staff discount
- On-site parking
- Salary Sacrifice Pension Scheme (optional)
- Enhanced Life Assurance for employees enrolled on the Salary Sacrifice Pension Scheme
- Increased Pension Contributions after 5 years for employees on the Salary Sacrifice Scheme
- Increased holiday allowance based on length of service, to a maximum of 30 days leave per annum
- Long Service Awards
- Discounted rates on Private Health Care and Simply Health Cash Plans
- Eyecare Vouchers
- Wider Wallet Discounts
- Encon Academy: training programmes through external training providers, in-house training and/or funding towards qualifications in areas of expertise.

**About the role**:

- Following up and filing quotations issued to check competitiveness and to secure sales
- Issue price quotations in response to enquiries, and to price tender documents
- Maintain content and accuracy of sales daybook
- Answering general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
- Dealing with customer complaints and enquires
- Proactively call dormant & targeted accounts
- Assist in collecting cash from debtors where needed
- Receive, examine, and link confirmation orders, advising any amendments necessary to originals
- Check and confirm dates and content of direct deliveries
- Pass checked and confirmed direct deliveries daily to invoicing
- Liaise with suppliers on schedules for incoming goods for specific orders
- Assist in maintaining current and updated price lists and manufacturer literature at the branch
- Offer credit facilities to prospective customers, observing the credit control procedures

**About you**:

- Although direct experience is not required you will have experience within customer service or sales
- You will be numerate with strong accuracy and attention to detail.
- Proficient with IT, particularly Excel, Word and Outlook.
- Strong written and verbal communication skills.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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