Front of House Assistant
3 weeks ago
**Temp Edinburgh Role**
To be part of a small team providing a high quality, professional reception service to clients and staff. To also take joint responsibility within the team for all catering requirements. Working a shift pattern 8.00am - 4.00pm and 09.30am - 17.30pm.
**Accountabilities;**
- To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
- Answer calls politely, quickly and efficiently using Microsoft Teams
- Ensuring contractors and visitors sign in and out and directed as appropriate
- Maintain the meeting room diaries
- Book and record all taxi bookings
- Record and handle all incoming and outgoing couriers
- Monitoring and ordering stationery
- Preparation of tea and coffee & order lunches when required
- Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
- Ensuring kitchen areas are clean and tidy and have sufficient stock
- Ensuring efficient catering service for additional events
- Managing delivery of all goods
- Managing support calls
- Generally assisting the Facilities Co-ordinator and Senior Facilities Manager on any other ad-hoc duties
**Health and Safety**
- To ensure that all areas of responsibility comply with our own internal policies
- To ensure all catering facilities adhere to food hygiene and H&S standards, training provided
- To ensure the Senior Facilities Manager is aware of all contractors who may be onsite
**Qualifications, Skills, Knowledge and Attributes**
Skills / Experience:
- The ability to communicate at all levels.
- Strong efficiency and punctuality
- Confident & polite telephone manner
- A working knowledge of Microsoft Office
- Previous experience in a customer facing role would be advantageous
Personal Attributes:
- Excellent communication skills, both verbally and written.
- Exceptional organisation and time management skills.
- Excellent team working skills, with the ability to work on own initiative.
- Ability to work independently and collaboratively as a team.
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