Front of House Assistant

2 weeks ago


Edinburgh, United Kingdom Hymans Robertson LLP Full time

An exciting opportunity has arisen to join our Front of House Team in Edinburgh. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff.

There will be a shift pattern of Monday to Friday 8.00am - 16.00pm and 09.00am - 17.00pm.

**What will your role look like?**
- As the first point of contact you will meet and greet all Hymans Robertson clients and staff in a professional, warm manner
- Answering calls politely, quickly and efficiently using Microsoft Teams
- Ensuring contractors and visitors sign in and out and directed as appropriate
- Maintaining the meeting room diaries
- Booking and recording all taxi requests
- Record and handle all incoming and outgoing couriers
- Monitoring and ordering stationery
- Preparation of tea and coffee & ordering lunches when required
- Monitoring meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
- Ensuring kitchen areas are clean and tidy and have sufficient stock
- Ensuring efficient catering service for additional events
- Collection and distribution of incoming and outgoing mail
- Managing delivery of all goods
- Managing support calls
- Managing security passes for internal and external visitors
- Generally assisting the Senior Facilities Manager on any other ad-hoc duties
- Ensuring that all areas of responsibility comply with our own internal policies
- Undertaking Health and Safety responsibilities - H&S inductions, workstation assessments and ensuring all catering facilities meet food hygiene and H&S standards
- Ensuring the Senior Facilities Manager is aware of all contractors who may be onsite

**Qualifications and Experience**:

- Excellent communication skills, both verbally and written
- Strong efficiency and punctuality
- Confident & polite telephone manor
- A working knowledge of Microsoft Office
- Previous experience in a customer facing role would be advantageous
- A working knowledge of Microsoft Office
- Exceptional organisation and time management skills
- Excellent team working skills, with the ability to work on own initiative
- Ability to work well alone and in a team


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